Credit Union West named a Top Company to Work for in AZ for the eighth consecutive year

GLENDALE, AZ (June 30, 2020) — For the eighth consecutive year, has announced Credit Union West as a Top Company to Work for in Arizona.

This prestigious award is granted based on metrics gathered from comprehensive employee surveys and a thorough workplace evaluation. Employees were asked to evaluate culture, work environment, leadership and satisfaction, while the evaluation focused on workplace practices, policies, benefits, perks and demographics.

Credit Union West’s team members pointed to a positive relationships with management, role satisfaction, internal career development and the organization’s “hire-to-retire” philosophy of promoting from within as key reasons for why the credit union is a great place to work.

“Our employees are the heart of our business,” said President and CEO Karen Roch, a 21-year employee of the credit union and a key example of the company’s practice of internal career development and promotion. “We believe that happy employees make happy members, which is why we’re able to serve our members so well.”

The results of these initiatives have produced clear results, earning the credit union an impressive 96% member-satisfaction rating last year, based on member surveys. Members highlighted the efficiency, friendliness, knowledge and professionalism of team members, which the credit union believes is a direct result of a positive work environment.

“We actively seek our employees’ ideas and expertise to help improve organizational operations and departmental processes, as well as to drive support of local charities through our Employees CARE Program,” Roch continued. “Giving our employees a voice builds pride and synergy across our organization, which in turn increases engagement in their work and the relationships they build with our members and the communities we serve.”

Anyone interested in joining the Credit Union West team can view all of their current job openings at

About Credit Union West

The Credit Union West tradition had the honor of beginning in 1951 as Luke Federal Credit Union. Originally located on Luke Air Force Base, the organization’s mission was to enhance the lives of military members and their families through being a trusted provider of financial services. Today, Credit Union West embraces the same commitment to the military and now has expanded to include all who live, work or worship in Maricopa, Pima, Pinal, Yavapai, Yuma, Mohave, Coconino, Cochise, Navajo, Apache, and Gila counties. Credit Union West serves over 90,000 members with more than $1.1 billion in assets. The credit union’s core principles have guided its decisions, which in turn has ensured integrity and trusted member service. Federally insured by the NCUA. Learn more at

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Ryan O’Connor
Credit Union West

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