CU*Answers Hosts Business Continuity Course

GRAND RAPIDS, MI – October 12, 2012 – CU*Answers, the 100% credit union-owned CUSO, recently held a CU*Answers University course for its credit union clients titled “Simplifying Business Continuity Management.” Jim Lawrence, Manager of Disaster Recovery and Business Resumption Services, hosted the event and indicated that the course is “a ‘must attend’ for credit union professionals responsible for continuity risk management and/or the development and maintenance of their organization’s disaster recovery plans.” He added that the course is centered around a five-phased approach from start to finish for the development and implementation of an effective BCM program.

The core data processor went on to say that it offers credit unions using the CU*BASE® system a sense of security due to its own business continuity plan. To mitigate the risk of having to perform a full system recovery in the event of a service disruption, the CUSO has installed an identical processing environment at its High Availability data center with real-time data replication. Supporting these redundant systems are meshed network infrastructures to provide system availability and security if the primary production system should become unavailable. This allows CU*Answers to continue providing core-processing services to its clients including CU*BASE, online banking, and third-party vendor communications during most foreseeable events.

CU*Answers added that regular rollover and disaster recovery exercises are conducted throughout the year to ensure readiness.

About CU*Answers, Inc.

CU*Answers offers expertise in implementing technical solutions to operational needs, and is a leader in helping credit unions form strategic alliances and partnerships. CU*Answers provides a wide variety of services for credit unions including its flagship CU*BASE® processing system (online and in-house) and Internet development services featuring It’s Me 247 online and mobile banking. Additional services include web development, network design and security, and image check processing. Founded 40+ years ago, CU*Answers is a 100% credit union-owned CUSO providing services to credit unions representing nearly 1.5 million members and $10 billion in credit union assets. For more information, visit

More News