CUES®, MNA Consulting, Inc. renew partnership

MADISON, WI (May 16, 2016) — CUES is pleased to announce a continuing partnership with MNA Consulting, Inc. (MNA), offering ServiStar Member Experience Builder to the credit union industry.

“For over 10 years, our partnership with MNA has allowed us to provide our members with a comprehensive and personalized program to drive deeper member relationships and build loyalty on every level,” said John Pembroke, CUES’ president/CEO. “We are pleased to continue our long-standing partnership to provide this service to the industry.”

“We’re committed to providing credit unions with the best possible member experience training,” said Michael Neill, president and founder, MNA. “It is our goal to enrich the present and future for everyone we touch.”

ServiStar Member Experience Builder exists to provide credit unions with navigation to a discernibly more convenient and customized member experience, increasing profitability by creating the best-possible member experience through member experience training, staff development and coaching instruction.

Learn more about ServiStar Member Experience Builder at ( To learn more about CUES, visit (

MNA Consulting, Inc’s vision is to be the most valued business partner of our credit clients and associates.

About CUES

CUES is the leading talent development solutions provider for credit unions in North America. We educate, develop and support credit union CEOs, executives, directors, and emerging leaders through partnerships with premier business schools, live and online events, digital learning, networking, and premium content. With nearly 50,000 members and growing, we measure success one leader at a time.

Connect with CUES at and on LinkedInFacebookX, and Instagram. For daily insights on issues impacting credit unions visit


Tony Hill, SVP/Chief Marketing Officer

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