CUNA Human Resources, Training & Development White Paper Discusses Performance Evaluations

Jenny Jackson
CUNA Councils
800-356-9655 ext. 4102

Madison, Wis. – Performance evaluations have long played a role in compensation decisions and the management of employees. However, these evaluations are evolving from one-sided conversations to open, honest dialogue between manager and employees. When active coaching is incorporated, these evaluations can help to drive organizational goals within a credit union.

The white paper, entitled “Performance Evaluations in the CU Industry: Updating a Tired Task to Drive Change & Goal Achievement,” outlines the various ways credit unions can update their evaluation processes to better encourage change in employee behavior, as well as to integrate goal creation and skill development.

The white paper also features case studies from four credit unions that have established effective evaluation strategies that help them to drive the organization forward.

CUNA Council members are entitled to complimentary copies of these and more than 300 white papers; non-members may purchase the white papers for a price of $50 per copy.

The papers are available online in the white paper section of – select the “HR/TD” tab for both.

CUNA HR/TD Council
The CUNA HR/TD Council is a member-led organization made up of more than 700 credit union HR and training professionals across the United States. The Council strives to provide superior educational and networking opportunities to help its members to become leaders and decision makers in their organizations. The CUNA HR/TD Council is of the six organizations that make up the CUNA Councils, a network of more than 5,300 credit union professionals.  For more information, visit or

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