Dolphin Debit, Customized Service Concepts, LLC partner to bring ATM outsourcing solutions to New England banks, credit unions
HOUSTON, TX (April 7, 2020) — Dolphin Debit, the full-service ATM management company, and Customized Service Concepts (CSC), LLC, the premier ATM sales and service provider in New England, are partnering to bring banks and credit unions in the region a complete range of ATM options.
The two companies announced the partnership today, noting the advantages they can bring to clients by working closely together to meet any ATM need. Dolphin Debit can provide its ATM outsourcing solutions for CSC clients, allowing banks and credit unions to break free of the burdens of ATM fleet management and maintenance. CSC expert technicians will provide the service for the joint Dolphin-CSC clients.
Customized Service Concepts, LLC, with offices in Durham, Connecticut, and Goffstown, New Hampshire, has served financial institutions in New England for more than 30 years. CSC provides ATM/ITM solutions as well as a broad product range that includes teller cash recyclers, drive-up equipment, under-counter steel, safes, night depositories, safe deposit boxes, and coin and currency equipment.
CSC has expanded significantly in the last few years, adding numerous technicians to serve its clients’ needs throughout New England, CEO Bob Fortin noted.
“That growth positions us perfectly to serve the needs of our joint clients, and partnering with Dolphin allows us to offer them the type of outsourcing solution that credit unions and banks are increasingly interested in,” Fortin said.
Gary Walston is CEO of Houston-based Dolphin Debit, which has been providing ATM management services since 2005 and now serves hundreds of credit unions and banks nationally. As Walston explained, “At Dolphin, we partner only with the best companies, those that reflect our passion for client service and satisfaction.
“Working with CSC will ensure that our joint clients receive superior levels of management, maintenance, and service for their ATM fleets and allow us to more effectively offer our services in the New England region.”
About Dolphin Debit Access
Dolphin Debit Access, a subsidiary of Euronet Worldwide, Inc. (NASDAQ: EEFT) is a full-service ATM & ITM management company that owns and operates ATMs & ITMs for financial institutions. Dolphin’s turnkey ATM service includes purchase and deployment of new ATMs, purchase of the financial institution’s existing ATMs, terminal driving, transaction processing, ATM maintenance, armored car service, communications, monitoring and dispatch, and cash management. Dolphin Debit operates all makes and models of ATM equipment in various branch and off-premise venues and works with 325 financial institutions across the United States. Combined with the strength of its global payments parent company, Euronet Worldwide, Dolphin is able to deliver technology and modernization through the company’s REN payments platform.
About CSC, LLC
Customized Service Concepts, LLC is a fast-growing ATM and bank equipment sales and service company serving financial institutions in New England for more than 30 years. CSC, LLC offers the best ATM technology to customers, along with teller cash recyclers, drive-up equipment, under-counter steel, safes, night depositories, safe deposit boxes, coin and currency equipment, and refurbished equipment. CSC, LLC has partnered with some of the leading manufacturers of banking equipment and services all ATMs and all lines of conventional bank equipment. For more information, visit cscatm.com.