Empire One FCU and Ingersoll Rand FCU become newest owners of CUSO CU*Answers

GRAND RAPIDS, MI (February 20, 2020) — CU*Answers, the 100% credit union-owned cooperative CUSO, announced that West Seneca, New York-based Empire One Federal Credit Union and Athens, Pennsylvania-based Ingersoll Rand Federal Credit Union have brought the number of owners to 140. Ingersoll Rand FCU became the CUSO’s first credit union investor in 2020.

Chris Smigiel, National Sales Manager for CU*Answers commented: “We are very happy to welcome Empire One FCU to the cooperative as our newest owner. Kelly Seiser (Empire One CU CEO) and her team who joined the CUSO for data processing services in November 2019, and their decision to become an owner was exciting news for our Board and executive teams. We look forward to introducing Empire One FCU as a new customer-owner at our Annual Stockholder Meeting on June 17th.”

Smigiel added that Thomas Mitchell (IRFCU CEO) and his team will be joining the CUSO for data processing services later this year. “We’re looking forward to bringing Ingersoll Rand on board—their stock purchase affirms their commitment to the cooperative CUSO model.”

About CU*Answers

CU*Answers offers expertise in implementing technical solutions to operational needs, and is a leader in helping credit unions form strategic alliances and partnerships. CU*Answers provides a wide variety of services for credit unions including its flagship CU*BASE® processing system (online and in-house) and Internet development services featuring It’s Me 247 online and mobile banking. Additional services include web development, network design and security, and image check processing. Founded in 1970, CU*Answers is a 100% credit union-owned cooperative CUSO providing services to credit unions representing over 2 million members and $21.5 billion in credit union assets. For more information, visit


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