Ent Credit Union selects BIG’s FIVE voice banking platform to provide transactional access to accounts

TAMPA, FL (March 17, 2020)Best Innovation Group (BIG) a technology and financial services innovator, announces that Ent Credit Union ($5.7 billion; 355,000 members; Colorado Springs, CO) has signed on to give its members the power of voice using BIG’s FIVE Voice Banking Platform. Ent has been a long-time partner with BIG, and voice-first banking is the latest in a series of innovative projects on which the organizations have collaborated.

BIG will build customized voice applications for the credit union that live on top of the award-winning FIVE voice framework. Currently, there are 15 credit unions with certified voice applications on the platform and more than a dozen others in progress.

“We know that our clients will need to offer voice applications across multiple voice service providers like Amazon, Google, and Samsung, so we felt it was important to create a platform where all of the content and integration to support those apps was centralized,” explains BIG’s Product Director Elizabeth Robins. “FIVE isn’t just a voice application. It’s a comprehensive environment enabling content management, administration, reporting, and control.”

“The ENT team has a long history of innovative solutions and forward-thinking projects so it seemed like a natural fit to work with them on bringing FIVE’s robust, transactional voice functionality to their members,” shares BIG Co-founder and CEO John Best. “We’re so happy to have ENT joining BIG’s FIVE family and look forward to partnering with them to bring the power of voice to their members.”

For more information on FIVE and BIG’s other solutions, please contact Elizabeth Robins, Product Director, at or email

Elizabeth Robins

About Best Innovation Group (BIG)

Founded in 2014, Best Innovation Group (BIG) was created to provide clients with the resources to quickly implement digital solutions and adopt cutting-edge technologies. BIG provides research and development in areas including voice banking, distributed ledger, and machine learning, as well as a wide array of consulting services. For more information, visit


Elizabeth Robins
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