Indianapolis, IN (November 13, 2024) |
Financial Center, a leading Indiana credit union, is pleased to announce the appointment of Melissa Smith as Vice President of Human Resource Operations & Service.
In this role, Melissa will drive the organization’s commitment to enhancing the employee experience focusing on creating an environment where processes are better, faster, and easier for employees, just as Financial
Center does for its members. Melissa joins Financial Center with over fifteen years of experience in Human Resources, Compliance, Training, and Recruiting, having worked in the manufacturing sector withcompanies including Toyota Tsusho America and Kimball Electronics. Her background in building trusted relationships and implementing strategies that align business objectives with employee needs makes her a perfect fit for the organization.
“We are excited to have Melissa on our team,” said Frances Tooley, Senior Vice President of Employee Operations. “Her experience in developing strong HR processes and her passion for employee well-being will be invaluable as we continue to make Financial Center a best place to work for our nearly 200 team members.”
“I am excited and honored to be part of an organization that serves our community, invests in our employees, and leads with clarity to ensure we continue to grow and serve our members,” said Melissa. “We all want to lead by example and gain trust in one another. I want to support a positive work environment where we lead with positivity, accountability, and integrity.”
Melissa holds a Bachelor of Science Degree in Criminal Justice from Indiana University, along with certifications in Human Resources Management and Total Quality Management from IUPUI. She is known for her approachable nature and flexible problem-solving approach, balancing business goals with the needs of the employees she serves.
Financial Center continues to invest in its people, providing opportunities for growth and creating a vibrant work environment that attracts and retains top talent in central Indiana and beyond.
