Generation USA and the League of Southeastern Credit Unions and Affiliates have partnered with Envision Credit Union on Generation USA's Credit Union Member Services Specialist Program, part of the Southeastern Credit Union Foundation's (SECUF) Community Spark Program in Florida.
The tuition-free and fully online five-week program enables students to learn the basics of credit unions, call centers, account management, and online banking.
Credit Union Member Services Specialists work at credit unions as video tellers, in-person tellers, or call center representatives. They are responsible for providing exceptional member service through basic financial transitions and resolving member issues and requests.
Upon completion of the program, students will have the opportunity to interview with Generation USA's employee partners.
"Now is a great time for people to seek opportunities to improve their financial lives, and we are very excited to partner with the League of Southeastern Credit Unions and Generation USA to offer members of our community a path to a rewarding career in the credit union industry," said Hollie Maddox, SVP Chief Operations Officer, Envision Credit Union.
"We are thrilled about the growth of the Southeastern Credit Union Foundation's Community Spark Program in Florida," exclaimed Samantha Beeler, President of the League of Southeastern Credit Unions. "By partnering with Generation USA, we look forward to helping adult learners develop the skillsets needed to advance in today's ever-changing workplace. While industries across the country are currently struggling to find and retain trained workers, we are proud of the collaborative effort by Florida credit unions to continue to improve people's lives whether it is through credit union membership or by creating career opportunities for Floridians."