Glia recognized as a fastest-growing company in North America by the Deloitte 2020 Technology Fast 500
Fintech providing comprehensive communications and collaboration platform acknowledged for recent growth
NEW YORK, NY (November 18, 2020) — Glia, a leading provider of Digital Customer Service, today announced it ranked No. 223 on Deloitte’s Technology Fast 500™, a ranking of the 500 fastest-growing technology, media, telecommunications, life sciences and energy tech companies in North America now in its 26th year. Glia was also ranked the 35th fastest growing company in the New York Tri-State Area.
Overall, 2020 Technology Fast 500 companies achieved revenue growth ranging from 175% to 106,508% from 2016 to 2019, with median growth of 450%. Glia was included on this list because of recent momentum; the company grew 538% during this period.
Glia has partnered with more than 100 institutions, insurance companies and fintech providers across the globe to improve their Digital Customer Service. Glia’s platform enables these businesses to meet customers where they are and communicate through whichever methods they prefer, including messaging, video chat and voice, and guide them using CoBrowsing. Such an approach eliminates the need for customers to ever reauthenticate, provide context or leave the digital channel, boosting speed and efficiencies for customers and businesses alike.
“The financial services industry is experiencing a massive shift toward self-service; it’s easier, quicker and more convenient for customers and allows businesses to provide support at a lower cost,” said Dan Michaeli, CEO and co-founder of Glia. “Glia’s technology is allowing businesses across the globe to embrace this trend while leveraging the glue that makes such digital transformation work: Digital Customer Service. We are proud to be honored by Deloitte for our growth, and we look forward to continuing this momentum into 2021 and beyond.”
To be eligible for Technology Fast 500 recognition, companies must own proprietary intellectual property or technology that is sold to customers in products that contribute to a majority of the company’s operating revenues. Companies must have current-year operating revenues of at least $5 million. Additionally, companies must be in business for a minimum of four years and be headquartered within North America.
About Glia
Glia is the leader and pioneer of Unified Interaction Management—redefining how companies interact with their customers. The Glia Interaction Platform unifies voice, digital customer service, and AI with a unique ChannelLess™ architecture that eliminates data silos, dropped context, and frustration for customers and representatives. With Glia, companies can easily shift volume between channels, and customer connections can evolve naturally. Glia helps its customers harness the power of customer interactions to drive efficiency, loyalty, and revenue.
Glia has partnered with over 500 insurance companies, banks, credit unions, and other financial institutions worldwide to improve the customer experience and drive business results. Named a Deloitte Technology Fast 500™ company for a third year in a row and a Great Place to Work (with a 97% employee satisfaction rating), the company has raised over $150 million in funding from top investors and was recently valued at over $1 Billion. Learn more at glia.com.
