Greylock promotes five to executive roles in branch network

PITTSFIELD, MA (August 2, 2022) — Greylock Federal Credit Union has promoted five managers to Vice President in its branch services network. “Greylock is committed to continuous improvement of the outstanding retail services our Members expect and deserve,” said Greylock Senior Vice President, Retail Services Robert Sims. “Each of these key positions is being filled by faces our Members have known and trusted for years. I am empowering this team to raise the bar even higher and I have no doubt they will succeed.”

Terry Ziemba has been promoted to Vice President, Retail Services/Cash Management and will continue to oversee teller line operations, security, safety and compliance throughout the branch network. She has been with Greylock since 1995 marking a 27-year tenure with the Credit Union. Terry holds an Associate’s Degree in Applied Science from Vermont Technical College and is a distinguished holder of Greylock’s Bees Prendergast Memorial Service Award for service above self. She sits on the Board of Directors for the Berkshire County Chapter of the Cooperative Credit Union Association where she currently serves as Treasurer.

Terry and her husband Michael will celebrate their 45th anniversary. They live in Adams where they raised three children; Michael, Laura and Sarah. They now boast a daughter-in-law JoAnne, a son-in-law Curtis and five grandchildren; Taylor Ann, Chase, Colton, Carter and Jack.

Stephanie Carlson has accepted the newly created role of Vice President, Retail Member Services supporting Sims and branch member service teams and functions.

Stephanie joined Greylock as a teller in 2003 and most recently served as Vice President, Market Manager. She holds a bachelor’s degree from Skidmore College and is a current member and the immediate past President of the Great Barrington Rotary Club. Stephanie is an avid basketball mom and lives in Housatonic with her husband David and son Khalil.

Gloria Beraldi, Joe Maffuccio II and Jean Noel have each been promoted to Vice President, Market Manager. In this role, they will continue to oversee a portfolio of branches in their territory.

Gloria joined Greylock in 1994 as a Quality Time Club Representative providing financial and member services exclusively to our older Membership. She has risen through branch services to attain her new role overseeing the Pittsfield branches in BMC and General Dynamics, Elm Street and West Street, where she also serves as branch manager. She also served on the Board of Directors of Downtown Pittsfield, Inc.

Gloria and her husband Jim recently celebrated their 50th wedding anniversary. They have six children, 12 grandchildren, three great-grandchildren and two Golden Retrievers.

Joe Maffuccio started with Greylock in 2007 as a teller and now oversees three branches; Lanesboro, and Pittsfield’s Allendale Center and Kellogg Street, where he also serves as branch manager. He holds a Bachelor’s Degree in Business and Economics and is the recent past president of the Tyler Street Business Group.

Joe lives in Pittsfield with his wife Karen and children Ava and Gavin. He enjoys being outdoors, hiking, golfing, gardening, kayaking, and coaching his children in local youth sports leagues.

Jean Noel joined Greylock in 2001 and oversees North County branches in Williamstown, Adams and North Adams, where she also serves as branch manager. She holds an Associate’s Degree in Business from Berkshire Community College and has been in banking for over 40 years.

She serves as a member of the Rotary Club of North Adams where she is also a past-President. Jean previously served on the Northern Berkshire United Way Board of Directors and co-chaired Greylock’s team in the Northern Berkshire Relay for Life.

Jean lives in Pownal, Vermont with her husband Keith.

Jean Noel


Terry Ziemba


Stephanie Carlson


Joe Maffuccio II


Gloria Beraldi

About Greylock Federal Credit Union

Greylock Federal Credit Union’s vision is to be the face of financial equity and inclusion in the communities we serve by offering personal and business accounts; mobile, online, and phone access to your finances; free financial education for the community as a whole; unique lending products to suit the specific needs of our Members; investment services through Greylock Investment Group; and insurance products through Greylock Insurance Agency.

Greylock is wholly owned by its Members and offers full-service branches in Pittsfield, Great Barrington, Lee, Adams, North Adams, Williamstown, Lanesborough, and Lenox, Mass., and Greenport/Hudson, N.Y. Greylock has a Low-Income Designation (LID) from the National Credit Union Administration (NCUA) and certification by the U.S. Treasury Department’s Community Development Financial Institutions (CDFI) Fund allowing the Credit Union to offer expanded services to low- and moderate-income families. More information is available at Insured by NCUA.

Greylock’s family of businesses includes:

Greylock Insurance Agency, with six locations in Berkshire County and one in Westfield, MA, handles commercial and personal lines including auto, homeowner’s, life, disability, long-term care insurance, all forms of bonding, and 24/7 claims service.

Greylock Investment Group offers financial planning, retirement planning, investment management, mutual funds, annuities and portfolio management.

Greylock Technology Group provides programming and IT consulting for financial institutions.


Roberta McCulloch-Dews, VP Marketing
Greylock Federal Credit Union

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