Grow Financial switches to IMM for remote eSignatures

Credit union enhances centralized lending envvironment with new eSign product

LINDEN, NJ (June 29, 2015) – IMM, a pioneer of integrated eSignature, workflow and document solutions for the modern business enterprise, today announced that Grow Financial has elected to shift to IMM’s Document Exchange for its remote eSignatures.  Since deploying Document Exchange, the credit union now closes 90 percent of its loans remotely, creating a faster process with a seamless user experience.

Tampa, Fla.-based Grow Financial received a recommendation to explore IMM’s solutions during a lending system conversion. After analyzing IMM’s technology, the credit union opted to move from its prior eSignature provider to Document Exchange.

Jamie Langlois, retail lending development analyst for the credit union, commented on the switch to IMM, “We are constantly looking at ways to improve our centralized lending environment and reduce the time members spend in the branch. Instead of waiting at the branch for us to process documents, members typically head home, and when they are ready, documents are sent from our loan processing group via Document Exchange for them to sign from any mobile device. Another significant change has been the ability to map our own forms within IMM’s portal, which allows us to easily and quickly make changes as needed.”

IMM’s innovative eSignature solution, Document Exchange, is a cloud-based solution that captures all elements of an eSignature transaction, creating a comprehensive audit trail. It fully integrates with other front- and back-end business applications, making deployment fast and easy. Grow Financial is currently implementing the latest version of Document Exchange, which will improve communication among its branches,  enabling employees to view the status of a remote eSignature  throughout its lifecycle.

“Grow Financial has long recognized the ability of eSignatures to simplify and accelerate the lending process, offering members the utmost convenience,” said Michael Ball, vice president of Markets and Strategy at IMM. “Since the credit union closes the vast majority of its loans remotely via eSignatures, it was important to have the most secure, yet user-friendly product available in the market today.”

About IMM

Based in Linden, N.J., IMM develops and delivers innovative technology solutions that enable financial institutions to electronically streamline their business operations and processing environments. With a strong and secure legacy of serving more than 650 banks and credit unions with solutions for eSignature capture, business process (workflow) automation, and document presentment, IMM continues to create advanced software applications that promote clients’ sustainability while dramatically increasing productivity and operational efficiencies. The company is a longtime advocate of eSignature adoption and education, active in ESRA to advance the public’s understanding of issues surrounding the use of electronic signatures and records.

For more information, visit or connect with the company on LinkedInFacebook and Twitter @imminfo.

About Grow Financial

With 27 stores, Grow Financial Federal Credit Union is recognized as one of the leading Credit Unions in the nation with $2.1 billion in assets.  Originally founded to provide a safe place to save and borrow money for the military and civilian personnel of MacDill Air Force Base, Grow Financial has since expanded membership to include employees of more than 1,100 businesses.  Established in 1955, Grow Financial has its corporate headquarters in Tampa, Florida. For more information visit

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