Press

Inaugural ServiStar Credit Union Award winners announced

MADISON, WI (September 4, 2014) — CUES and MNA Consulting, Inc. are pleased to announce the ServiStar Credit Union Award winners for January-June 2014: GECU, El Paso, Texas; Hughes Federal Credit Union, Tucson, Ariz.; AERO Federal Credit Union, Glendale, Ariz.; and 121 Financial Credit Union, Jacksonville, Fla.

This brand new honor recognizes outstanding leadership, management and employee performance as measured by rigorous criteria in the categories of member advocacy, member service, referrals, employee support and overall member shopper scores.

Mike Neill, president of MNA Consulting, Inc. comments, My experience with high-performing credit unions is that their most important goal each day is to serve as their members’ trusted financial advisor. Congratulations to the team members at these four extraordinary organizations for their focus on helping members to improve their financial well-being at every touch point.

ServiStar delivers a personalized suite of training and development resources that help credit unions maximize their members’ experience and build loyalty. To learn more, visit cues.org/servistar (http://www.cues.org/professional-development/products-services/strategy-and-risk/servi-star) .

CUES ( http://www.cues.org) is a Madison, Wisconsin-based, independent, not-for-profit, international membership association for credit union executives. CUES’ mission is to educate and develop credit union CEOs, directors and future leaders.

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