MDT hosts first annual Innovation Celebration Day

CUSO celebrates ongoing innovation initiative across the organization

FARMINGTON HILLS, MI (November 17, 2022) — Member Driven Technologies (MDT), a CUSO that hosts the Symitar core processing system from Jack Henry to provide a private cloud alternative for core processing and IT needs, announced that it is hosting its first annual Innovation Celebration Day today, Nov. 17. The event is in recognition of the ongoing enterprise-wide innovation initiative the company has prioritized over the last four years.

Four years ago, MDT formed an internal Innovation Team to make sure new ideas and perspectives were encouraged and heard across all departments. The CUSO also began holding an annual Innovation Challenge, in which cross functional teams were formed throughout the organization to design, test and present ideas for how to improve the company through innovation. Many of those ideas have been implemented over the years, including a new partnership and a new service offering that MDT is rolling out later this year.

Tracie Loudermilk, senior manager, project management and consulting services for MDT, has been a member of the company’s Innovation Team for several years. She said, “Innovation at MDT doesn’t just mean the big ideas or new, modern technology; while those are important, it also means implementing process efficiencies and incremental improvements across the organization, at all levels. After all, small ideas can create big impacts. It’s incredible to work for an organization that not only encourages employees to share ideas but also provides visibility around seeing those ideas through.”

As part of Innovation Day, MDT is welcoming Cheryl Kuch, president and principal consultant of Capability Creators, to speak at its headquarters. Cheryl has been working with MDT for over five years, including supporting their innovation initiatives as a judge for the Innovation Challenge, providing a human-focused perspective on innovation impacts. After Cheryl’s speech, all employees will enjoy a meal together and share ideas for consistent improvement.

Chris Kowal, chief financial officer of MDT, is the Innovation Team’s executive sponsor. He explained, “At MDT, we recognize that each employee brings a unique voice and perspective, and we encourage them to proactively speak up and share those thoughts. We believe this not only benefits our employees, culture and company but our clients as well. It allows us to introduce strong new ideas around how we can improve and expand our offerings to meet their needs, ultimately delivering greater value to them. I’m proud to celebrate innovation today and every day with my team members at MDT.”

About Member Driven Technologies

Member Driven Technologies (MDT) provides a private cloud alternative for core processing and IT needs. The CUSO hosts the Symitar core processing system from Jack Henry, as well as dozens of seamlessly integrated solutions and supporting services to help run the entire institution, such as digital banking, payments, lending, cybersecurity and imaging. Rounding out its comprehensive suite, MDT also offers business continuity, disaster recovery and regulatory solutions as well as consulting, data analytics, email hosting and hardware purchasing services. By partnering with MDT, credit unions across the country are boosting efficiencies, enhancing security and reducing costs while maintaining a high level of control. Visit or follow @memberdriven for more information.


Maddie Mitcham
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