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Member Loyalty Group Facilitates Affordable Credit Union Access to Premier Net Promoter Conference
Chicago, Illinois (November 30, 2012) – Member Loyalty Group, the exclusive provider of the Satmetrix Net Promoter Score® program to the credit union industry, announced that its Loyalty Live conference has joined forces with the premier Net Promoter Conference in 2013. Interested credit unions can attend the 7th Annual Net Promoter Customer Experience Conference at a significantly discounted rate through Member Loyalty Group’s relationship with Satmetrix.
Featured speakers will include Fred Reichheld, co-creator of the Net Promoter Score and Author of The Ultimate Question 2.0; Joseph Jaffe, sought-after thought-leader on new marketing and author of Flip the Funnel; Bobbi Dangerfield, Vice President, Commercial Sales Operations for Dell; and Robert Richman, co-founder of Zappos Insights and author of The Culture Blueprint.
Beyond access to all main conference sessions, credit union attendees can participate in a special “Credit Union Track” to discuss industry specific topics and share best practices. “Credit union participants will have so many learning opportunities through this combined conference experience” said Michelle Bloedorn, CEO of Member Loyalty Group. “Top thought-leaders in the Net Promoter field will share their insights, practitioners from a range of industries will discuss hands-on strategies, and credit unions will have a chance to collaborate with each other to really get the most from their Net Promoter programs.”
More information about the conference and online registration is available through www.memberloyaltygroup.com/upcoming-events.
About Member Loyalty Group
Member Loyalty Group is a CUSO formed by leading credit unions in 2008 to develop a common member loyalty benchmark for the credit union industry. The CUSO has an exclusive relationship with Satmetrix, the Net Promoter® company, to provide credit unions with the most effective tools for managing a Net Promoter® program to collect and act on member feedback that increases loyalty, growth and retention. Member Loyalty Group serves over 30 credit unions, many of which are over $1 billion in assets, across the country. For more information visit http://www.memberloyaltygroup.com/.