Member One FCU announces Chief Transformation Officer

ROANOKE, VA (August 24, 2022) — Member One Federal Credit Union is proud to announce the recent promotion of Patience O’Brien to Chief Transformation Officer.

“Patience O’Brien is a strategist and innovator at heart who brings decades of successful experience in corporate and nonprofit settings leading major initiatives,” stated Jean Hopstetter, Senior Executive Vice President. “In her previous role as Senior Vice President of Corporate Projects, O’Brien promoted positive change through human-centered innovation and executed enterprise-level projects that improved the financial lives of Credit Union members. O’Brien’s experiences in diverse service sectors drive her desire to improve the livability of the community, fostering healthier and happier lives; which makes O’Brien a great fit for the new role of Chief Transformation Officer.”

“I’m proud to be a part of an organization dedicated to helping our communities flourish,” said Patience O’Brien. “It is an honor to help our Credit Union, our members, and our employees grow thoughtfully together!”

 O’Brien holds a BS degree in Human Services Counseling from Old Dominion University and a MA degree in Clinical Psychology from Saint Michael’s College. She is a Certified Credit Union Executive (CCUE) and has a Project Management Professional (PMP) certification. She has also earned certificates in Business Strategy and Design Thinking from UVA Darden School Foundation. O’Brien is a 2011 graduate of Leadership Roanoke Valley, and served nine years as advisor, program Chair, and alumni Chair promoting leadership collaboration to address the Roanoke Valley’s greatest challenges. As a long-time Roanoke resident, O’Brien is passionate about community health and well-being.

About Member One Federal Credit Union

Member One Federal Credit Union is a full-service, member-owned financial institution serving the needs of its communities for 83 years. Member One is headquartered in Roanoke, VA and serves over 150,000 members, is more than $1.68 billion in assets, operates 15 branch facilities, a Real Estate and Business Service Center, and a national ATM network. For more information, visit


Lynn Church
VP Brand Marketing
Phone: 540-982-8811 Ext.9947
C: 540-525-2795

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