Navigant Credit Union hires new VP of Learning & Organizational Development

SMITHFIELD, RI (July 11, 2022) — Navigant Credit Union, the largest member-owned credit union in Rhode Island, has added a new member to its growing leadership team.

Navigant Credit Union announced that it has hired Lori Jordan to serve as the Credit Union’s new Vice President of Learning & Organizational Development. Lori joins Navigant Credit Union with more than 25 years of experience in workforce development leadership positions, most recently serving as the senior director of employee engagement & staff development at the Fedcap Group.

In her new role at Navigant Credit Union, Lori will be responsible for providing leadership in the design and implementation of a comprehensive, organization-wide learning and development program. Lori will collaborate with key internal stake holders to assess organizational learning and training needs and provide a training curriculum to support strategic initiatives and enhance employees’ skills.

“With an extensive background in professional development, Lori is an important addition to our growing team. Her unique skill set and passion for her work will provide new and exciting opportunities to improve our leadership structure and training programs,” said Navigant Credit Union President/CEO Gary E. Furtado.

Lori earned her bachelor’s degree in general studies & human studies from the University of Rhode Island; her master’s Degree in education & instructional Design from the University of Massachusetts; and her doctorate in education & educational leadership for the University of New England. She teaches graduate-level classes at Rhode Island College as an adjunct professor, a position she has held since 2018.

Learn more about Navigant Credit Union at

Lori Jordan

About Navigant Credit Union

Based in Smithfield, R.I., Navigant Credit Union is the longest-operating member-owned credit union in Rhode Island. Since its founding in 1915, Navigant Credit Union has been dedicated to providing its members with unparalleled financial products and services, while working every day to improve the financial well-being of the families, businesses and communities it serves across Rhode Island. With more than $3.7 billion in assets, more than 145,000 members and 25 physical branch locations, Navigant Credit Union is the largest credit union in Rhode Island and among the state’s strongest and most trusted financial institutions. Earning a five-star rating, Navigant Credit Union was listed as one of America’s best regional banks and credit unions by Newsweek in 2024. It is consistently ranked as one of Rhode Island’s Best Place to Work by Providence Business News and was rated the state’s top credit union and mortgage lender in 2022 and 2023 by the Providence Journal Readers’ Choice Awards. Navigant Credit Union is federally insured by the NCUA. Visit to learn more


Tim Draper

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