Open Solutions Introduces Next Generation Online Bill Pay Service for Revolutionary DNA Core Platform
Best-in-Class Bill Pay Functionality, Usability and Payment Velocity Seamlessly Extend Power of DNA and DNAweb for Community-based Financial Institutions
Glastonbury, Conn., October 9, 2012 – Open Solutions Inc.®, the leading provider of collaborative enterprise technology to community-based financial institutions worldwide, today announced the release of DNAbillpay™, an advanced electronic bill payment solution that lets community-based financial institutions provide retail and business customers the ability to conveniently manage and pay bills from any browser-enabled device, such as a PC, smart phone or tablet.
Further extending the power of the radically different DNA™ core platform, DNAbillpay is fully integrated with Open Solutions’ DNAweb™ online banking solution to deliver exceptional ease-of-use and an intuitive user interface. To promote fast adoption, DNAweb users can enroll in bill payment automatically with no separate set up. Single sign-on provides seamless, synchronized two-way transitions between online banking and bill payment with no timeouts while a fully customizable user interface allows DNAbillpay to share the same look and feel of existing online and mobile banking applications for a consistent user experience.
DNAbillpay provides a full range of bill payment services, including electronic, check, intrabank and interbank account transfers. DNAbillpay offers industry leading payment velocity, with next business day delivery for electronic transactions and an overnight option for paper checks mailed from multiple sites across the country. For business customers, DNAbillpay provides additional support for important business features such as invoice details, tax payments and multiple users and roles.
“Our customers expect an intuitive, easy to use, online banking experience that is reliable and enables them to make payments as quickly and easily as possible,” stated Marti Denk, executive vice president and chief operating officer at Community Bank of San Joaquin. “DNAbillpay enables us to meet their expectations with its easy-to-use dashboard, auto-enrollment feature and single sign-on integration with DNAweb. It provides a unified online banking experience to a broad spectrum of users, from those with little online banking experience to the very tech-savvy. We expect DNAbillpay to make a significant impact on our ability to attract and retain customers.”
David Mitchell, Open Solutions executive vice president and chief product officer, added: “Active bill pay users are more likely to consolidate their accounts at their primary financial institution and even less likely to leave – they represent a financial institution’s best and most profitable relationships. DNAbillpay, along with the DNAweb and DNAmobile™, not only extend the power of our revolutionary DNA core platform, but also advance Open Solutions’ mission of helping community banks and credit unions succeed with the latest, most-innovative technology solutions.”
DNAbillpay is built on the Payveris payment engine, one of the industry’s most advanced ePayment processing solutions. Payveris researches all DNAbillpay customers’ end-user client claims free of charge, saving DNAbillpay banks and credit unions valuable time and money.
About Open Solutions Inc.
Open Solutions Inc.® helps community-based financial institutions around the world enrich their local economies by providing innovative technologies and insights that enable them to operate more profitably, efficiently and collaboratively.
Industry pioneers, Open Solutions revolutionized enterprise technology with DNA™, the first open, relationship-centered core banking platform built for global collaboration. This radically different approach to enterprise technology enables banks and credit unions around the world to leverage the power of community through DNAappstore™, the first-ever collaborative marketplace for user-created core enhancements.
Extending the power of DNA further, Open Solutions offers a full range of complementary software solutions for payments, item processing, distributed capture, internet banking, mobile banking, CRM, business intelligence, loan origination, financial accounting, account analysis, wealth management, digital document and interactive voice response. It also offers complete hardware solutions, plus independent industry insight and guidance from Raddon Financial Group.