POPi/o enables free virtual Santa visits to inspire holiday cheer despite continuing COVID-19 concerns

Virtual banking platform lends financial institutions digital yet face-to-face chat capability to bring Santa directly to consumers while avoiding large social gatherings.

SALT LAKE CITY, UTAH (December 1, 2020)POPio Mobile Video Cloud (POPi/o), the industry’s leading virtual banking solution, today announced an exclusive holiday initiative facilitating financial institutions in providing virtual, one-on-one meetings with Santa Claus as a free and convenient service for their communities, helping preserve such family-friendly events amid continuing COVID-19 concerns and restrictions.

“The pandemic may be affecting many of our traditional activities this year—but with POPi/o, financial institutions can deliver the magic of the holidays directly to people’s homes,” said POPi/o founder and CEO Gene Pranger. “We’re truly honored to be able to help our clients build a tremendous sense of connection and partnership within their communities and restore some joy to 2020 and beyond.”

Through either a simple web link or integrated mobile app, POPi/o’s virtual banking platform can be utilized to create completely customized holiday programs featuring face-to-face remote video chat with individual consumers. PCSB Bank, headquartered in Clarinda, Iowa, is the first POPi/o user to develop its own virtual Santa program, which went live after Thanksgiving via PCSB’s website and mobile app. The bank felt prompted to provide the service after the town’s local “Santa House” was announced canceled to avoid large social gatherings.

“When we learned that the children in our town would miss out on meeting Santa Claus this year, we were crushed—and determined to find a way to help,” said James Johnson, CEO of PCSB Bank. “POPi/o helped us put a branch in your pockets, and now, we’re bringing Santa’s workshop to your living room as well. We’re thrilled to launch this program and bring some merriness and cheer to all the people we know and love in this great community.”

POPi/o is offering free video seat licenses to any of its clients that would like to offer virtual holiday initiatives for their communities. To test the POPi/o platform or learn more about how financial institutions are using POPi/o to bolster their branch networks, please visit

About POPio Mobile Video Cloud

POPio Mobile Video Cloud® LLC (POPi/o) delivers a comprehensive Digital Customer Engagement platform, streamlining every part of the customer journey from self-service to complex, personalized interactions. Through self-service, human interaction, video communication, and collaboration tools such as screen sharing and document signing capabilities, banks and credit unions empower their sales and customer service channels to achieve a broad range of personal and business interactions. For more information regarding POPi/o, visit or call 801.417.9000.



Kristi McCain




Brandon Butterfield, CMO


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