POPin Video Banking Collaboration changes name to POPio Mobile Video Cloud, announces new clients & CUNA Award

POPio’s new name, clients and award signal the video banking platform’s increasing impact on the financial services industry

SALT LAKE CITY, UTAH (November 1, 2018) — Today, POPin Video Banking Collaboration, the industry’s first interactive mobile video banking solution, announced its name change to POPio Mobile Video Cloud to reflect the company’s evolution as the premier platform for providing point-of-purchase (POP) experiences consumers can easily move in and out (i/o) of, seamlessly blending physical and digital interactions across all channels by utilizing the mobile video cloud.

“Mobile and video technology working together is the future of financial services,” said POPio Mobile Video Cloud founder and CEO Gene Pranger, who created the concept of video banking in 2008 and now POPio as the completion of that vision. “With POPio, we’re taking hold of that future, allowing consumers to touch base with financial experts entirely at their convenience—to pop ‘in’ and ‘out’—whenever and wherever they choose.”

Ushering in a new era of self-service, POPio Mobile Video Cloud’s patented platform merges face-to-face video chat with real-time digital collaboration between customers and financial representatives, allowing customers to access branch services and complete nearly all banking needs through the mobile video cloud and from personal mobile devices—including document approvals and applications, ID verifications, consultations and more—removing the need for either party to be in a physical branch or office.

Along with the name change, POPio Mobile Video Cloud revealed its adoption by several additional financial institutions across the nation, including the following:

  • Chaffey Federal Credit Union
  • Decatur Earthmover Credit Union
    • First Credit Union
    • Providence Federal Credit Union
    • River Valley Community Federal Credit Union
    • SouthPoint Financial Credit Union

POPio Mobile Video Cloud was also honored with a “Best of Show” award by the Credit Union National Association (CUNA) at the 23rd Annual CUNA Technology Council Conference Awards Program, held September 13, 2018. The distinction, determined by industry expert panel ratings and audience feedback, recognized POPio among more than twenty Speed Round competition participants, as the leading innovative, state-of-the-art solution for driving revenue, engagement, growth, efficiency and cost-efficiency for credit unions.

“We are extremely proud to take home the ‘Best of Show’ title from the 2018 CUNA Technology Council Conference,” said Jed Taylor, President & COO of POPio Mobile Video Cloud. “At POPio, we believe mobile video is changing the face of financial services for good—clearly the nation’s top industry leaders do too.”

To learn more about how financial institutions are using POPio Mobile Video Cloud to improve financial services, visit

About POPio Mobile Video Cloud

POPio Mobile Video Cloud® LLC (POPi/o) delivers a comprehensive Digital Customer Engagement platform, streamlining every part of the customer journey from self-service to complex, personalized interactions. Through self-service, human interaction, video communication, and collaboration tools such as screen sharing and document signing capabilities, banks and credit unions empower their sales and customer service channels to achieve a broad range of personal and business interactions. For more information regarding POPi/o, visit or call 801.417.9000.



Kristi McCain




Brandon Butterfield, CMO


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