Prodigy prepares for extended impact of COVID-19

CUSO implements procedures to assure uninterrupted service

SALT LAKE CITY, UT (March 19, 2020) — Prodigy (formerly CUProdigy), a leading core data processing CUSO, has made public its plans for addressing the COVID-19 pandemic. These plans include:

  • All employees working from home. It took the CUSO less than an hour to retool operations for an extended work-at-home scenario. Every employee is able to access 100% of the systems they need to do their jobs.
  • Data centers are staffed. Both Prodigy data centers remain adequately staffed to ensure 100% uptime of all systems.
  • Prepared for 100% remote conversions. If upcoming core data processing conversions are impacted by travel restrictions, Prodigy is prepared to complete those conversions remotely. The CUSO is shipping webcams to upcoming conversion credit unions to assure a level of face-to-face interaction.

“Especially in times of crisis, it’s imperative that credit unions keep their virtual doors open and their systems running, said Prodigy CEO Amber Harsin. “Since all our systems are hosted in Prodigy’s private cloud, they were built from inception to be accessed from anyplace in the world. It was actually very easy to switch to a work-at-home setting.”

Harsin added that the CUSO will take additional measures as necessary based on the changing situation.

About Prodigy

Prodigy is a core processing and private cloud Credit Union Service Organization (CUSO), featuring a modern browser-based core and an API architecture for simple integrations, so credit unions can choose what business partners they want to use. Prodigy is 100% owned by 24 credit unions from California to New York with asset sizes ranging from $7 million to more than $500 million. We empower credit unions to participate in the direction, evolution and design of innovative products and solutions. Visit to learn more.


Contact: Sarah Snell Cooke
Phone: (443) 472-6276


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