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ProfitStars’ Banno Mobile named a leader by IDC MarketScape
Mobile app recognized for customer growth and satisfaction, functionality, stability
MONETT, MO (June 17, 2015) — Jack Henry & Associates, Inc. (NASDAQ: JKHY) is a leading provider of technology solutions and payment processing services primarily for the financial services industry. Its ProfitStars® division announced today that Banno Mobile™ was named a leader in the IDC MarketScape: North American Mobile Banking Software Solutions 2015 Vendor Assessment (doc #FI254706, March 2015).
Banno Mobile is a native mobile banking application for both iOS and Android that integrates with any core processing system, offering financial institutions of all sizes a quick, cost-effective way to deploy mobile services. ProfitStars attributes the solution’s leading posture to its high levels of customer satisfaction, features and functionality, steady growth, as well as the stability and internal resources provided by Jack Henry & Associates.
Russ Bernthal, president of ProfitStars, commented, “Mobile banking has become a primary differentiator in customer acquisition and retention. The industry is transitioning its digital channel from a self-service strategy to focusing on the user experience. Consumers expect financial institutions to provide the same customer-friendly experience as the industry leaders that they know well, like Google and Amazon. At ProfitStars, we are committed to meeting that expectation. This recognition from IDC MarketScape highlights the heightened usability of Banno Mobile, as well as its focus on the features that will make a difference in today’s mobile-first society.”
Banno Mobile’s features include account aggregation, smart merchant details, branch and ATM geolocation search, photo uploads of receipts and checks, account-to-account transfers, bill pay, and remote deposit capture. Banks and credit unions can market Banno Mobile consistent with their own brand identity, earning recognition as innovative, trusted service leaders. Banno Mobile is also a part of the Independent Community Bankers of America (ICBA) Preferred Service Provider program.
This IDC Financial Insights report provides an IDC MarketScape assessment of North American mobile banking payment solutions and compares the major vendors based upon standard criteria as well as interviews with reference customers. It is intended to help financial institutions in their purchasing decisions as they look to offer more payment-related services through their mobile channel.