Purdue Federal Credit Union signs with United Solutions CUSO Collection Services

Due to USC’s service oriented quality and expertise, Purdue FCU selected United Solutions CUSO as their collections provider.

TALLAHASSEE, FL (February 12, 2024)United Solutions Company (USC), a CUSO hosting core  processing and other services for credit unions, announced Purdue Federal Credit Union has  signed a contract to utilize USC’s Collection Services. Purdue Federal Credit Union has chosen  USC as their business partner because of their understanding of the distinctive challenges facing credit unions.  

United Solutions is excited to provide collections services to such a prestigious credit union as  Purdue Federal Credit Union,” states Jim Giacobbe, President and CEO of USC. “The  experienced team at United Solutions led by VP of Collections, Tony Neff, will work hard,  deliver results, and ensure the leadership team at Purdue is happy with their decision.”  

Purdue Federal Credit Union was founded as Purdue University Employees Credit Union in 1969  by a group of Purdue University employees. Put simply, they wanted a place where they, their  families and fellow employees could save and borrow money safely, confidentially, and at a fair  rate of interest. 

Over the years, the financial institution went through several name changes. It finally became  Purdue Federal Credit Union in 2010, shortly after acquiring Members United Federal Credit  Union. The new name was a true reflection of the membership base, which includes students,  faculty, staff and communities where Purdue University and its regional campuses operate. 

Headquartered in West Lafayette, Ind., Purdue Federal is a member-owned financial  cooperative with more than 100,000 members worldwide and assets nearly $1.9 billion. Its 

mission is to earn the trust of its members and become their financial partner for life. Its staff is  driven by superior member service and dedication to the Greater Lafayette, Crown Point and La  Porte communities. 

Through its 10 full-service branches, three satellite branches, and digital banking services,  Purdue Federal offers members a full menu of financial products including, but not limited to,  loans such as locally serviced mortgages, vehicle loans, credit cards and business loans; and  deposit products such as checking, savings and money markets. Members can also access and  manage their accounts 24/7 with robust digital banking services. 

“Purdue Federal is excited to partner with United Solutions CUSO as an extension of our Loss  Mitigation department,” says Evelyn Royer, CPA – Senior Vice President of Operations. “Their  assistance will help us work with all of our members who are facing financial challenges more  effectively to minimize losses for the credit union. We look forward to working with the team at United Solutions.”  

Since 1999, USC has provided a variety of collection services specifically for credit unions. Our  staff has extensive collections and credit union experience and is managed by a veteran  professional in the credit union industry. Our staff is bonded and insured through CUNA Mutual  Insurance Society (CUMIS). Our Collections enables your staff to efficiently collect on loans and  accounts without having to use multiple systems in order to access critical information.  Collectors benefit from access to real-time information, reducing the amount of time and effort  required to work their queues. A 360-degree view of the member relationship makes it easy to  access the information necessary to collect on every delinquent loan and negative account. The  collector can quickly view critical member details, including contact information,  payment/deposit history and balance information for each delinquent loan or negative account.  All of this information is arranged in flexible and customizable work queues. Contact USC to learn more!  

About United Solutions Company

United Solutions Company is a Credit Union Services Organization (CUSO) and Application Service Provider (ASP) founded in 1983 with headquarters in Tallahassee, Florida. United Solutions provides a comprehensive menu of products and services to credit unions and other businesses all over the country. From core data processing and check 21 services, to collections and network management, our exceptional services and commitment to innovation is what truly sets us apart. Visit for more information.

About Purdue Federal Credit Union

Whatever you need, we’re here to help. Maybe you have a question or a suggestion. Or you  want to tap into your accounts via telephone. At Purdue Federal, we know how important  financial matters are to your peace of mind. No matter how you contact us, we’ll do our best to  make sure you come away satisfied with our service. Visit to learn more!


Jim Giacobbe, President and CEO
(850) 942-9186

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