New York, NY (March 4, 2026) |
Single Stop announced today a new partnership with Navy Federal Credit Union, marking Single Stop’s first collaboration within the credit union and financial services sector. The partnership reflects Navy Federal’s continued leadership and commitment to innovative, member-focused solutions that strengthen financial well-being.
Through this collaboration, Navy Federal will leverage Single Stop’s benefits and resource screening technology to better support its over 15 million members. The integration will help identify eligibility for critical public benefits and community resources, ensuring members can access the support they need during times of financial hardship.
“At Navy Federal, our mission has always been to serve those who serve, and that means supporting our members through every stage of their financial journey,” said Pam Perry, senior vice president of the Office of Financial Opportunity at Navy Federal Credit Union. “Partnering with Single Stop allows us to connect our members to essential benefits and community resources that can make a meaningful difference during moments of financial strain. This collaboration strengthens our commitment to helping members build stability, resilience, and long‑term financial security.”
By embedding Single Stop’s technology into its member support approach, Navy Federal is enhancing its ability to address financial challenges while promoting long-term financial stability and economic mobility.
“This partnership represents an important step forward in how financial institutions can proactively support their members beyond traditional banking services,” said Steven Williams, CEO of Single Stop. “By working with Navy Federal, we’re making it easier for millions of people to understand what benefits and resources they qualify for and to take meaningful steps toward greater financial security.”
The partnership also aligns with the broader mission of Fedcap, the parent organization of Single Stop, to advance economic opportunity and mobility for barriered communities.
“We understand that financial stability is built when people have access to the right resources at the right time,” said Christine McMahon, CEO of Fedcap, the parent organization of Single Stop. “This collaboration with Navy Federal demonstrates how technology and cross-sector partnerships can come together to create real, measurable impact for individuals and families.”
As Navy Federal continues to invest in solutions that put members first, this partnership underscores the growing role of financial institutions in connecting people to the broader ecosystem of benefits and community support that underpin economic resilience.