Southwest Mississippi Community College chooses TRC Interactive to deliver teller training

HARRISBURG, PA (July 31, 2018) — Southwest Mississippi Community College has selected TRC Interactive, Inc., the nation’s leader in financial institution training, to train its staff with TellerSolutionOnline™.

TellerSolutionOnline™ is customized with the bank’s preferred method of counting currency and several terms. Loaded with enhanced graphics, animation and special effects, audio and video, TellerSolutionOnline™ engages and involves trainees to increase retention and performance. The Program includes modules for Introduction, Your Role as a Teller, Customer Service, Professional Dress, Products and Services, All About Money, Counting Cash, Checks, Identification, Check Cashing, Deposits, Payments, Withdrawals, Miscellaneous Transactions, The FDIC, Regulations – Product Information, Regulations – Customer Protection, Regulations – Criminal Activities, Security – Schemes Aimed at Financial Institutions, Security – Schemes Aimed at Customers, and Robbery. In addition, Southwest Mississippi Community College gets Training Central™ – the included Learning Management System, an Administrator’s Guide, and the Action Guide, which is the companion to the multimedia and can be completely customized.

Training Central™ is an online Learning Management System coupled with TellerSolutionOnline™ that provides full management and tracking capabilities and maintains a record of all participant activity.

About TRC Interactive

From online training to multimedia, from internet to intranet, from blended facilitation to self-instruction, from measurement to metrics, TRC Interactive has the strongest credentials in financial institution training today. As one of the most respected training organizations, TRC Interactive is state-of-the-art in not only training, but bank systems, equipment, management problems, needs, and personnel. For over 42 years, TRC Interactive has been helping banks and credit unions successfully train their employees by offering a variety of off-the-shelf and customizable online, classroom, blended, or virtual solutions to meet all bank and credit union training needs, including Teller, Compliance, New Accounts, Lending, Management, and Customer Service. TRC ( is located in Harrisburg, Pennsylvania with additional staff, project management, and media facilities in Buffalo, New York, Pensacola, Florida, and Philadelphia and Pittsburgh, Pennsylvania.

About Southwest Mississippi Community College

Southwest Mississippi Community College was established in 1908. Southwest Mississippi Community College provides academic, technical, and continuing education, meeting the diverse needs of the population at a reasonable cost. SMCC promotes community services and promotes economic development through consultative and workforce training.  We are located about one mile east of the town of Summit, Mississippi. For more information, visit

The Banking and Finance Technology program is a two-year course of study devised to help present and prospective banking and finance students and employees prepare for a career in financial services.  An Associate of Applied Science Degree can be obtained upon successful completion of required coursework.  Job opportunities include bill and account collectors, tellers, credit authorizers, checkers and clerks, loan interviewers and clerks, and new accounts clerks.


TRC Interactive
PO Box 6685
HarrisburgPA  17112-0685

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