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Strategic Technology Planning Is Focus Of New Tech Council White Paper

Contact:
Jenny Jackson
CUNA Councils
800-356-9655 ext 4102
jjackson@cuna.coop

Madison, Wis. — Automation and other technological solutions can be real money-savers—and tools for furthering growth—but only if they’re the right solutions for your credit union, your employees and your membership. And they’re only right for you if they further your organizational strategies and goals.

If your credit union is developing an initial technology plan that rolls up to your organizational strategic plan, the first step is for your senior management team to assess internal and external factors that affect your credit union’s overall strategies. Then you can determine how technology can support those strategies and how you’ll measure the effectiveness of your technology plan. You can develop a formal strategic technology plan as part of the organization’s annual strategic planning.

Technology touches virtually every area of a credit union’s operations and has direct effects on productivity and service levels. It’s critical to remember that when budgeting, and to include staffing considerations as part of technology planning, along with business continuity implications and how adverse conditions the credit union may encounter would affect technology plans.

This white paper from the CUNA Technology Council shares industry experts’ insights on approaches to developing and following strategic technology plans, along with four case studies from credit unions successfully doing so. It discusses:

  • Developing your technology strategy
  • Operational considerations
  • Selecting technology
  • Technology trends
  • Common technology planning mistakes
  • Credit union case studies

CUNA Council members are entitled to complimentary copies of these and more than 200 white papers; non-members may purchase the white papers for a price of $50 per copy. 

The paper is available online in the white paper section of www.cunacouncils.org – select the “Tech” tab.

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CUNA Technology Council

Established in 1995, the CUNA Technology Council is a member-led organization made up of more than 500 credit union technology experts across the United States. The Council’s goal is to shape the advancement of credit union technology by leveraging collective peer strength through the sharing of information and fostering of professional development. The CUNA Technology Council is one of the six organizations that make up the CUNA Councils, a network of more than 4,850 credit union professionals. For more information, visit www.cunatechnologycouncil.org or www.cunacouncils.org.


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