SWBC and AKUVO join forces to integrate technology and services

SAN ANTONIO, TX (November 1, 2022)

SWBC is pleased to announce its insurance tracking and outsourced collections solutions have been added to AKUVO’s marketplace of integrated services. AKUVO, the creator of Aperture, a cloud-based, analytics-driven, credit risk and delinquency management platform, offers its customers the ability to add integrated services or “connectors” to its platform, resulting in increased efficiency and a seamless experience for collectors and consumers alike.

In today’s world, every bit of efficiency gained through integration can directly help to achieve the goal of lowering delinquency. These connectors will automate the insurance tracking and outsourced collections process with the intelligence of Aperture playbooks, drastically reducing manual effort and the need to toggle between multiple platforms.

“SWBC is pleased to form an integration partnership with AKUVO. We are very excited to provide clients with the ability to leverage AKUVO’s Aperture system and SWBC’s true omnichannel solution,” said Jeff Mortenson, Vice President of Product for SWBC’s Financial Institution Group. “Our innovative omnichannel approach to collections provides financial institutions the ability to communicate with borrowers in their preferred channel of communication in order to self-serve or speak with a representative, if desired. And clients are very pleased with the results from our digital-first strategy.”

“Our mission with Aperture is to make collections as efficient as possible in order to help financial institutions maximize both collectability and revenue,” said Steve Castagna, Chief Revenue and Operating Officer at AKUVO. “A key factor in achieving this goal is connecting to other industry-leading providers, like SWBC. These connectors will bring immediate benefits to our mutual customers, and we’re excited to add additional integrations in the future.”

About SWBC

As a diversified financial services company, SWBC provides financial institutions, businesses, and individuals a wide range of services, including insurance, mortgages, wealth management, employee benefits, and more. Headquartered in San Antonio, Texas, SWBC has partners and divisions across all 50 states and manages business around the world. No matter how wide its reach, SWBC always listens to its customers’ needs, analyzes their current situations, and recommends customized solutions. For more information about our innovative approach to personalized service, visit SWBC’s website at


AKUVO is the creator of Aperture, a modern, cloud-based collection platform powered by data and analytics. Built by a team of individuals, each with more than 20 years’ experience, the company takes a visionary, behavior-based approach to credit risk and delinquency management through its products and advisory services.  To learn more, visit


Lisa Pinto
Vice President, Public Relations & Corporate Communications

More News