TCPA laws are outdated and harmful to credit union members

WASHINGTON, DC (April 4, 2019) — Credit Union National Association (CUNA) sent a letter for the record ahead of the budget hearing for the Federal Communications Commission (FCC) imploring Congress to encourage the FCC to modernize its regulations for the Telephone Consumer Protection Act (TCPA). Credit unions have a unique relationship with their member-owners which spawns a variety of communications, ranging from financial information to governance issues and financial education.

The FFCC’s rules require prior express consent to make informational calls to cell phones using an automatic telephone dialing system or an artificial or prerecorded voice, and credit union risks potentially ruinous class-action litigation if for some reason consent has not been obtained or documented.

Considering evolving trends in today’s communications environment, CUNA believes that the FCC’s existing interpretation of the TCPA and regulations are not only outdated, but also harmful to both consumers and the credit unions that serve them.

About CUNA

Credit Union National Association (CUNA) is the only national association that advocates on behalf of all of America’s credit unions, which are owned by 135 million consumer members. CUNA, along with its network of affiliated state credit union leagues, delivers unwavering advocacy, continuous professional growth and operational confidence to protect the best interests of all credit unions. For more information about CUNA, visit To find your nearest credit union, visit


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