TCT FCU’s Caroline Schierloh receives statewide Outstanding Professional Award

BALLSTON SPA, NY (July 20, 2021) — Caroline Schierloh, director of branch operations at TCT FCU, has been named the New York Credit Union Association’s 2021 Outstanding Professional.

The prestigious statewide recognition is awarded annually to a professional who has a true passion for credit unions and who inspires others with their hard work, dedication and success. Schierloh formally received the award during NYCUA’s 2021 Virtual Annual Meeting and Awards Ceremony on June 24.

Throughout her eight-and-a-half years at TCT, Schierloh has worked on several initiatives to keep TCT FCU competitive in the financial world. She spearheaded several projects to improve member convenience during the pandemic, including online account opening, online loan payments, DocuSign member service power forms and deposit-taking ATMs.

During the pandemic, Schierloh has regularly communicated with employees, successfully addressing questions and concerns. When information and decisions were changing rapidly at the beginning of the pandemic, she immediately coordinated and sent a daily memo to all staff that had the necessary information to help them confidently perform their jobs.

Outside of the credit union, Schierloh is involved in numerous community support and fundraising initiatives, including Making Strides for Breast Cancer; The American Red Cross Blood Donation Drives; Miracle Jeans Fundraising; Juvenile Diabetes; The Ronald McDonald House; Go Red for Women; the March of Dimes; LiveStrong at the Saratoga YMCA; the Memory Walk for Alzheimer’s; VetHelp Saratoga; Walk for MS; Salvation Army; CAPTAIN; Code Blue Saratoga; and Habitat for Humanity.

Caroline Schierloh

About TCT Federal Credit Union

TCT Federal Credit Union is a not-for-profit, member-owned financial institution focused on providing their members with high-quality savings and loan services. Since 1959, TCT has assisted members and families of the tri-county teaching communities as well as employees of local businesses with their financial needs. TCT has four branches located in Ballston Spa, Cambridge, Clifton Park, and Queensbury.

About the New York Credit Union Association:

For more than 100 years, the New York Credit Union Association has served as the trade association for the state’s credit unions, which collectively hold more than $83 billion in assets and serve 5.9 million members. NYCUA strives to advance the credit union movement by advocating, educating, uniting and supporting the interests of all credit unions statewide. To learn more about NYCUA, visit


Jeannie Dickinson, Community Relations

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