United Credit Union and Eastex Credit Union select Access Digital from Access Softek as the market-leading user experience in the industry
CHICAGO, IL (August 18, 2022) — United Credit Union and Eastex Credit Union have partnered with Access Softek’s Access Digital to substantially improve the omnichannel digital banking experience it offers to its members. Access Softek, Inc., a digital banking platform provider, has fully integrated with the credit unions’ CUnify™ core to provide their members with a modern user interface and experience that users expect, while delivering functionality that allows the credit unions to compete with larger banks and fintechs.
United Credit Union’s partnership with Access Softek stemmed from the credit union’s 2020 strategic planning goals, when a pause on physical branch operations caused the need for more digital resources. United Credit Union will utilize Access Digital to offer more digital-first, modern banking experience to its members.
“We’re proud to offer solutions that can greatly benefit the members of both United Credit Union and Eastex Credit Union,” said Chris Doner, founder and CEO of Access Softek. “Both of these institutions pride themselves in placing member needs first and we are happy to play a part in helping them reach these goals.”
Access Softek’s platform integrates seamlessly with Eastex and United Credit Union’s CUnify™ core. With Access Digital, the financial institutions will provide members with a digital banking solution that enables members to access their financial data, track their financial health, and conduct financial transactions from wherever and whenever they are, and however they want. The financial institutions will offer services competitive with, and even superior to, services offered by big banks and fintech companies, which are increasingly competing with traditional financial institutions.
“At United Credit Union, we truly believe that if you choose to concentrate on the members’ needs then everything else will fall into place,” said Mason Talley, Programmer Analyst of United Credit Union. “Access Softek’s technology is an excellent asset to our credit union, because they offer everything our members need for simple, easily-accessible digital banking.”
Eastex Credit Union selected Access Digital after reviewing several options. Through this integration, they will now offer members a unified solution with multiple, concise solutions. Eastex Credit Union and United Credit Unions are expected to go live with Access Digital by the start of 2023.
“We ultimately chose Access Softek’s technology because of how cutting edge it is.” said Renee Will-Cain, Chief Member Service Officer at Eastex Credit Union. “The digital banking platform is able to check many boxes for us, and the knowledge and experience of the Access Softek team is like no other.”
About United Credit Union
United Credit Union is a CDFI certified credit union headquartered in Chicago, IL. It is also designated as a Minority Depository Institution. It was founded in 1931 to serve school teachers during the Great Depression, and now holds a community charter to serve all residents of Cook County, IL. Its mission is to be a financial partner for life by conveniently providing a full range of competitive products and services in an environment of extraordinary service.
About Eastex Credit Union
Eastex Credit Union is committed to serving our community through exemplary work in our field. Eastex is a credit union for all that breathes understanding and convenience into financial affairs. We have an unwavering commitment to community involvement by actively working to promote worthwhile causes, sponsor local events, and have a positive impact on the local population. We believe as a company it is important to help those in need. Eastex CU supports organizations that have the same commitment to benefit others and to provide individuals with the tools for a brighter future.
About Access Softek, Inc.
Access Softek is the trusted partner of credit unions and banks, providing comprehensive Access Digital suite of banking solutions that includes everything consumers and business owners need from the basics of online and mobile banking to account opening and lending, conversational banking, biometric authentication, real-time fraud prevention, automated investing, crypto solution that can be integrated directly into a financial institution’s digital banking platform, modern intuitive member UI/UX, and other innovative products.
Today, over six million customers securely and easily manage their money using Access Softek solutions. Access Softek sets the standard for the omnichannel digital banking landscape, and for over three decades continues to deliver industry firsts and ensure reliable support from its Berkeley, California, headquarters. For more information, visit www.accesssoftek.com.