USAgencies Credit Union has named Justin Olson as its new president/CEO effective Monday, Feb. 3. Credit Union Resources conducted the executive search for the $90 million credit union.
Olson’s credit union experience and expertise in operations and member service will be a valuable asset to USAgencies CU. His passion for the credit union movement, employee performance, and driving membership growth will help USAgencies continue to provide exceptional service to its members.
Olson comes to USAgencies from Trailhead Credit Union in Portland, where he served as the vice president of member services. He was responsible for ensuring his team delivered service to members in alignment with the credit union’s service promises and actions. At Trailhead, Olson grew the loan portfolio from $45 million in 2013 to $82 million in 2019.
Prior to working at Trailhead CU, Olson was the branch manager at TwinStar Credit Union in Lacey, Wash., where he managed the day-to-day operations of the branch. Olson provided an environment that fostered teamwork and growth and developed strategies for member retention and membership growth.
Olson holds a Bachelor of Science in business management with a minor in economics from Western Oregon University in Monmouth, Oregon. He also holds certifications in CUBG Business Lending and from the University of Lending and Advanced Lending Institute/LSCI.
Justin Olson.