Vantage West CU sets its sights on Aperture
MALVERN, PA (March 9, 2023) — AKUVO, a technology organization specializing in credit risk and delinquency management, announced today it has signed the $2.7 billion Vantage West Credit Union to its Aperture collections and credit risk platform.
Vantage West, headquartered in Tucson, Ariz., is one of Arizona’s largest credit unions, with $2.7 billion in assets and a Membership of more than 174,000. Vantage West serves a diverse population via 20 locations across Arizona and across the globe with cutting-edge digital services. The credit union offers a full suite of loans to consumer and Business Members, and maintains a high profile in the community, supporting local nonprofits, students, community events and entrepreneurs. For example, Vantage West recently paid off $27,000 in student lunch debt at local schools, processed $26 million in SBA and PPP loans for Members during the COVID pandemic, and offers scholarship opportunities every year.
Vantage West was drawn to Aperture because the AKUVO solution will complement and enhance the credit union’s dynamic, innovative approach to collections.
“We’re looking forward to our conversion to AKUVO,” said Jade Oesterle, VP of Loan Servicing, Collections & Recovery at Vantage West. “Our team is eagerly anticipating how well Aperture will improve efficiencies thanks to its potential for integration with outside systems. We’re also excited about the platform’s ability to use data and AI to help our team members create individualized repayment solutions that are beneficial to our Members and our credit union.”
“We’re impressed by Vantage West’s dedication to its Members and to the communities it serves,” remarked AKUVO Chief Revenue and Operating Officer, Steve Castagna. “This fine institution and its members deserve a next-generation collections solution, and we’re proud to engage with them.”
About AKUVO
AKUVO is a leading provider of cloud-native collections software solutions that elevate how banks, credit unions, and fintechs collect and manage their portfolios via its products. Whether it is through their stand-alone virtual collector, or its next-generation collections platform, AKUVO provides the technology and data necessary to increase collections efficiency, provide a digital consumer experience, reduce staff costs, anticipate delinquencies, and provide insight into future credit decisions. AKUVO delivers a digital future for collections and account performance management with a visionary, behavior-based approach while taking full advantage of emerging technologies such as artificial intelligence, natural language processing, and machine learning. To learn more, visit www.akuvo.com.
About Vantage West Credit Union (http://www.vantagewest.org/)
Vantage West helps our Members and communities thrive by offering personal and business financial services. We strive to provide our Members with the personalized service, knowledge and honesty they deserve in a financial partner. And while we’re proud to be among the largest credit unions in Arizona, our community impact continues to be our proudest achievement: local decision-making, local investment. Vantage West is federally insured by NCUA. Find out how to become a Member today at www.VantageWest.org.
