Welcome to the new Atlantic Financial FCU website
Explore this short guide to our new website
HUNT VALLEY, MD (February 17, 2020) — We’re excited to share with you the Atlantic Financial Federal Credit Union website! Our goal is to give you a better user experience, simplify the site navigation, and make it easier for you to find the information you need. The new website is designed to be intuitive and seamlessly functional no matter what device you’re using – desktop, your smartphone, or a tablet.
Change can be good, but we realize change can be unsettling. So we created this quick guide below to highlight some of the key features we think you should know about.
We want to make it easy to navigate through the site and easily find the information you are looking for. That’s why we’ve simplified our site navigation. The intuitive setup will make navigating through the site a breeze.
Where is it? It is still easily accessible no matter where you are on the site. Simply click the “Login” button in the top right section and you’ll be directed to our online banking page to enter your username. That is one key change to note. You will not enter your user ID on this page, but rather be directed to the online banking portal, via new tab or window, to enter your account credentials.
You’re Online Banking experience will be unchanged. Online banking systems will be the same you’re used to once you log in.
Expanding on the simplified site navigation design, you’ll find we’ve added quick links to some of the navigation sections for fast access to highly visited information pages, such as our routing number and mobile app pages.
We’ve been focusing on making information easily accessible on the website. As part of that, we’ve been developing a library, which continues to evolve, of Frequently Asked Questions (FAQs). We wanted to make that information easily accessible to you and have added some FAQ sections to specific product and service pages.
As we continue to develop and refine our FAQ library, we are working on an enhanced member support feature that will be added to the site at a later date when completed. Keep an eye out for the launch of this helpful support resource.
Being your financial partner requires more than just providing you with secure, convenient banking access, and great financial products and services. It requires us to be stewards of your financial success and provide helpful information throughout your life’s financial journey.
Our AFFCU blog provides you access to helpful financial information and articles that you can use daily to support your financial journey. You can also find important news and updates about the credit union.
Wherever you are and however you access our website, we’re ready to support you.
About Atlantic Financial Federal Credit Union
Atlantic Financial Federal Credit Union (AFFCU) is a local full-service financial institution serving consumers who live, work, worship, attend school, or have family in Baltimore County, Baltimore City, Carroll County, and Harford County, Maryland. Our purpose is simple – To serve and enrich our members lives. We’re all about YOU, making your financial well-being our personal priority. We are an institution that believes in keeping banking simple, while delivering financial products and services that empower members to achieve their goals and sustain long-term financial stability. We’re committed to delivering a banking experience that revolves around you. Visit www.affcu.org to learn more. Atlantic Financial Federal Credit Union – Where you matter!
