Xamin’s new whitepaper reveals how financial institutions can prepare for the flexibility their employees will expect post-pandemic

Managed IT service provider introduces next whitepaper in latest series, helping financial institutions navigate the remote workforce

CHICAGO, IL (June 26, 2020)Xamin, a leading provider of managed IT services for highly regulated and reputation-sensitive companies, released today the third whitepaper in its five-part series, “Rise of the Remote Workforce: Flexible Workplace Means More Than Just ‘Remote’ Workplace.” In the whitepaper, Xamin addresses the strategy around creating a workplace suitable for both WFH and traditional employees, explaining the need for increased flexibility to help attract and retain employees.

For larger financial institutions, the traditional ‘9 to 5’ model has been slowly disappearing as they embrace the trend of the remote workforce. On the other hand, community banks and credit unions have not been as apt to embrace this hybrid model despite that “over one-third of U.S. jobs can be performed entirely at home,” according to a University of Chicago study.

As financial institutions consider the changes in the workplace caused by the pandemic, it is important to understand that a remote workforce needs separate consideration from the idea of a flexible workplace. The new workplace means more than just working from home, and financial institutions need to prepare for the flexibility their employees will now expect.

To help explain this new model, Xamin’s latest whitepaper addresses the inevitable – an alternative workforce. Additionally, the whitepaper clarifies the importance of face-to-face interactions at the branch while also highlighting the opportunity for institutions to evaluate a WFH or hybrid work schedule for their employees. This can be pivotal in shifting the thought-process around productivity, thinking in terms of outcome instead of time spent on-site.

“Through this whitepaper series, our goal is to help financial institutions understand the changing landscape of the remote workforce,” said Jonathan Smith, President and CEO of Xamin. “While some executives are ready to have their employees back in the office, others consider adding remote options into their employees’ work schedules. This whitepaper aims to help financial institutions understand and evaluate the advantages of giving employees more work-life balance, which can help increase satisfaction and improve outcomes and productivity.”

“When we rolled out our work-from-home strategy in 2014, we granted our workforce the autonomy and authority to naturally shape their work habits around their own family and life priorities, and found they were happier and more productive as a result,” Smith continued.

The whitepaper is part of a larger series on the rise of the remote workforce. To download the latest whitepaper, visit Xamin’s website.

About Xamin

Founded in 1999, Xamin offers industry leading managed IT services to financial institutions as well as other highly regulated and reputation-sensitive industries. The organization provides a suite of technology solutions including infrastructure, security, cloud, data protection and professional services. Xamin specializes in transforming IT to a revenue driving capability for an organization rather than a cost and compliance challenge. Its consultative, “white glove” approach ensures its services meet the needs of the customer and auditors. Xamin has committed annually to the examination and reporting of controls in a service organization under the SOC2 Type II certification. For more information, visit


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