How often do you chat with a chatbot?
Do you ask Alexa to turn on your lights and play your favorite songs? Does Google Assistant set your alarm clock and keep you updated on the weather? Do you receive product suggestions and make payments through Facebook Messenger?
All of these activities are possible thanks to chatbot technology. And while big brand names tend to dominate our thinking about chatbots, the reality is that the technology isn’t just for huge conglomerates. Chatbots can help organizations of all types and sizes deliver a forward-thinking and highly personalized experience to their members.
Can your credit union benefit from a chatbot? In a word, yes. On September 25 at 2pm ET, Alacriti will host a webinar with NACUSO to tell you how. Join us to learn:
- The definitions of chatbots, artificial intelligence, natural language processing, machine learning, and virtual assistants…and how they all work together
- The correlation between the proliferation of chatbots and ownership of mobile phones and connected devices
- Real-life use cases of chatbots for retailers, service providers, and financial institutions
- Specific benefits that chatbots can deliver to credit unions including innovative customer service and on-demand billing and payments