New York, NY (August 5, 2025) |
Leading global AI-powered credit underwriting platform provider Scienaptic AI announced today that CommunityWide Federal Credit Union has implemented its AI-based decisioning platform and is now live. This deployment is significantly streamlining the credit union’s underwriting process, leading to an increase in approval rates and a notable enhancement in the member experience. Importantly, all these advancements have been achieved while ensuring fairness, inclusivity, and compliance with regulatory standards, which are integral to the Scienaptic AI platform.
CommunityWide Federal Credit Union was chartered in 1967 to serve the northwest side of South Bend, Indiana, with the mission to provide financial services to residents of modest means. Supported by seed deposits from the Model Cities program, the Catholic Church, and other organizations, the credit union aims to improve the lives of its member community. Over the decades, CommunityWide has grown significantly, serving over 71,000 members across Indiana. Rooted in a commitment to financial empowerment, the credit union continues to innovate and expand its services, ensuring accessible, member-focused solutions that promote long-term financial health and stability.
“Going live with Scienaptic represents a pivotal shift in how we lend, creating pathways to opportunities our members truly deserve,” said Andy Burggraf, President/CEO of CommunityWide Federal Credit Union. “We can now uncover deeper insights that were previously untapped, approve more deserving applicants, and respond to member needs with greater speed and confidence. This is helping us build a lending approach that is both compassionate and resilient, and it strengthens our promise to stand by our members through every stage of their financial journey.”
Eric Steinhoff, EVP, Client Impact, Scienaptic AI, expressed, “We are incredibly proud to see CommunityWide Federal Credit Union embrace intelligent lending with Scienaptic. They’re leveraging more data, adaptive AI, and real‑time signals to confidently extend credit to more members while maintaining strong portfolio health. It’s a smart balance of expanding access, improving decision speed, and building a lending strategy that is both resilient and full of potential.”