The National Credit Union Administration (NCUA) launched a webpage on ncua.gov that provides tips for how examiners and credit unions can coordinate and improve the efficiency and effectiveness of the examination document request process. The page was created in response to credit union post-exam survey feedback that raised concerns about examiners sending duplicate requests for documents that were already provided.
The webpage explains how an NCUA examiner-in-charge can promote a well-organized and effective examination during the exam notification and document request process. The site also includes tips for credit unions to consider when naming and organizing requested files based on the secure method they use to provide the documents.
The NCUA encourages credit unions to continue to provide feedback through the post exam survey. All feedback is reviewed and considered when determining if changes need to be made to the credit union examination process.
Tips on Starting an Exam Efficiently