Wilmington, DE (March 27, 2026) |
Quavo, Inc. (“Quavo”), a leading AI disputes technology partner and strategic advisor to financial institutions and technology companies, today announced it has been named the winner of the 2026 CreditUnions.com Innovation Series in the Fraud Prevention and Resolution category. Quavo was recognized for its innovative, member-first approach to fraud management, demonstrated through a live presentation of its QFD® platform, powered by Aria™ AI, designed to help credit unions resolve fraud more efficiently and make it right for members when it matters most.
The award winner was selected by credit union professionals who attended the Innovation Series event, making the recognition a direct reflection of industry confidence in Quavo’s solutions and the real-world impact of its AI-driven QFD platform.
The 2026 CreditUnions.com Innovation Series spotlights companies whose innovations are reshaping the credit union landscape across member experience, data and business intelligence, lending, employee engagement, fraud prevention, and digital member engagement.
Quavo was selected from a competitive field of finalists — illuma, Quinte, and TTEC Digital — all of whom demonstrated solutions designed to modernize how credit unions detect, investigate, and resolve fraud while reducing the operational burden on internal teams.
During the Innovation Series session, Quavo demoed its QFD platform and its AI engine, Aria, showcasing how credit unions can unify fraud and dispute resolution workflows across channels, gain real-time visibility into cases, and enable faster, more consistent responses during fraud events. The demonstration highlighted how together QFD and Aria help teams reduce friction, improve communication, and guide members through resolution with transparency and care, reinforcing Quavo’s belief that fraud moments are critical opportunities to restore trust and make it right.
To watch the on-demand session featuring all four finalists, visit:
https://creditunions.com/webinars/2026-innovation-series-fraud-prevention-resolution/