Elizabeth Duquette, formerly a branch manager for SAFE Federal Credit Union, has been named to oversee the credit union’s Member Service Center.
Duquette originally came to SAFE as branch manager at SAFE’s office in Bishopville. She spent 2017 as an assistant in the Executive Office before moving into her new role. She succeeds Mandy Baibak, who was recently named Assistant Vice President of Electronic Services.
Duquette has 12 years of financial services experience. She worked in banks in the Northeast before coming to the Midlands with her husband, who is stationed at Shaw Air Force Base. Her experience will be key to improve efficiencies in a department that already handles more than 30,000 phone calls and electronic messages per month as SAFE continues to grow.
“Our Member Service Center is pivotal to providing top-tier service to our members, whether they reach out to us by phone or electronically,” said Darrell Merkel, CEO of SAFE Federal Credit Union. “We know Elizabeth and her staff will make sure that our members are well served every time they connect with us.”
