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Kony helps Pennsylvania’s largest credit union deliver innovative digital experiences

Kony, Inc., a leading provider of digital banking solutions, and PSECU, Pennsylvania’s largest credit union, today announced their ongoing partnership to deliver an updated digital banking application to enhance the digital experience of the credit union’s members.

“PSECU has been helping our members achieve their financial goals for nearly 85 years. To continue our leadership as a trusted financial partner, we’re committed to delivering innovative technologies, products, and services that make banking easier and more convenient for more than 450,000 members,” said PSECU President Greg Smith. “With Kony’s market-leading platform, we can continue delivering an exceptional digital experience to our members, and offer improved usability, safety, and security - the best value all around.”

As part of its digital innovation strategy, PSECU selected the Kony Digital Banking Platform (Kony DBX), which enables it to quickly respond to members’ demand for digital banking services. The platform also allows for the delivery of a seamless omnichannel experience across mobile, web, ATM, and call center channels, ensuring that member transactions can transition easily from one channel to another.

“The pace of digital innovation is significantly impacting the credit union industry, especially with rapidly changing consumer expectations,” said Jeffery Kendall, Senior Vice President and General Manager, Kony DBX. “PSECU has built a strong reputation in the credit union industry as a forerunner when it comes to adopting new, innovative technology to better serve the needs of its members. We’re very proud to partner with PSECU as they further unlock the value of digital banking.”

View our video and case study to learn more about PSECU’s digital innovation.

Kony DBX represents a major advancement in helping banks and credit unions deliver frictionless digital experiences to customers across every point of interaction. Kony is the first vendor to provide pre-built, native, and web apps along with a purpose-built digital banking platform for financial institutions. Kony DBX builds on the company’s digital expertise in multiple industries, with advanced technology solutions supported by an expansive partner network.

Kony has been named a “Leader” among the top Digital Experience Development Platforms vendors in The Forrester Wave™: Digital Experience Development Platform, Q2 2018 report. It has also been recognized in the IDC MarketScape: 2017 North American Mobile Banking and Payments report as having the highest rating for Mobile Banking capabilities. Additionally, Kony has received notable accolades as a Callahan’s 2018 Innovation Series winner and was the recipient of two top honors at the American Banker Digital Banking 2018 event: Runner Up for Best in Show and People’s Choice.

“We encourage our members to download the PSECU mobile app and start taking advantage of the benefits it offers,” added Smith. “And we thank Kony for helping us provide our members with the highest quality digital banking resources.”

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