American Heritage Credit Union (“American Heritage”) was named as one of the Best-In-State credit unions in Pennsylvania in a recent study by Forbes and the market research firm Statista. This is the second year in a row that American Heritage was recognized with this prestigious accolade. Forbes’ America's Best-In-State Banks and Credit Unions publication was chosen based on an independent survey from a vast sample of more than 25,000 U.S. citizens spread among all states.
"The Board of Directors and I are incredibly proud and excited to receive this honor of being named one of the best credit unions in Pennsylvania for a second year in a row," said American Heritage President and CEO Bruce K. Foulke. "This honor wouldn’t be possible without the continual support of our valued members, who trust and support American Heritage in our mission of enhancing their lives. The satisfaction of our members is delivered by our employees and management team, whose passion to help find the right financial solutions for our members is the backbone of American Heritage.”
The survey was conducted using an online access panel. Each participant was asked to name all banks/credit union's where he/she has or previously had a checking/savings account. Participants had to evaluate banks and credit unions regarding general satisfaction and recommendation as well as trust; terms & conditions; branch services; digital services and financial advice. For each criterion a detailed number of questions were asked.
In every state the banks and credit unions with the highest score were awarded. The length of the top lists in every state varied between ten and one (depending on the amount of evaluations collected and the score). In total, 182 unique credit unions were awarded as the Best-In-State Credit Unions 2019.