Shazia Manus, Chief Strategy & Business Development Officer at AdvantEdge Analytics and CUNA Mutual Group and Susan Mitchell, CEO of Mitchell, Stankovic & Associates and Founder of the Underground discuss how real-time data can accelerate decision making. Business intelligence will be crucial as credit unions move through the phases of COVID-19 recovery and ongoing virtual transformation. Shazia also shares that these are unprecedented times for credit unions to impact their members and their communities by taking action.
Join us as Shazia provides the opening keynote for the Underground Virtual Collision on July 15 discussing Smart Data and creating love and belonging for current and future members. REGISTER TODAY
Three Ideas into Action:
Be Resilient in Your Outreach:
COVID-19 heightened the awareness of inequalities in our community. Make outreach and utilization of smart data part of your ongoing strategy.
Don't Wait for Your Members:
Be more proactive in determining needs of your members. If you wait for them to tell you it will be too late as they will have already moved on.
Assess & Accelerate:
Use the breadcrumbs of your member’s data to tell the story. Know who and how and then take steps. Start small but use the knowledge to lead rather than to follow.