How can banks and credit unions transform existing customers into local ambassadors — brand advocates who promote their business? Bonding with external trusted networks is certainly part of the answer. But…
At the beginning of this year, the futures market projected as many as five interest-rate cuts by the end of 2024. However, stronger-than-expected economic data has continued to emerge, causing…
Seven of eight credit union-backed candidates won their primaries in Virginia, Oklahoma, and Georgia on Tuesday. Up next, America’s Credit Unions PAC is supporting five candidates in Colorado and 22…
Alice Lin’s husband died, and she found herself alone and caring for a disabled son. Then two years ago, the 81-year-old Alhambra woman said she started getting texts from a…
Creating a culture that encompasses empowerment, equity and inclusion isn't just a nice idea—it's a must for all financial institutions. AtAffinity Federal Credit Union, we've long recognized that our greatest…
Is there an EFT processor conversion in your future? Thinking about adding Instant Issuance or making a change to your current Instant Issuance program? Here are a few suggestions that…
Congress should not give the National Credit Union Administration the power to supervise and examine Credit Union Service Organizations (CUSOs), Ronaldo Hardy, president/CEO of the National Association of Credit Union…
Why is your bank in business? It’s not a trick question. Why does your bank exist today? When GenAI exploded on the scene, a good part of the industry took…
Where do things stand in Washington in June of an election year? Good question. Capitol Hill is treading legislative water in preparation for fall campaigning, which means neither party wants…
You’ve heard the Peter Drucker quote, “Culture eats strategy for breakfast.” It’s a simple way to say the overall vibe and values within a credit union have a stronger impact…
In today’s highly competitive financial industry, institutions are racing to outpace their rivals by prioritizing the digitization of back-end processes. Legacy IT systems, manual processes and disorganized data contribute to…
ATMs have long been a valuable amenity for merchants, providing additional revenue streams and offering customers increased banking access. But new research has brought to light a surprising new benefit…
Sen. Ted Budd, R-N.C., introduced the credit union-supported Secure Payments Act Tuesday, which would halt implementation of the Federal Reserve’s debit interchange proposal until its impact can be studied. America’s…
DCUC is already making strides in reimagining its advocacy to meet the changing and growing needs of all credit unions serving our Nation’s military and veterans. We are actively engaging…
In this episode of the Banking Transformed podcast, The Financial Brand’s Jim Marous sits down with Matt Harris, a leading investor and thought leader in the fintech space and a…
Lending is continually evolving and changing, but what are the top concerns facing financial institutions today regarding lending? Learn how leveraging data, technology, and the impact of AI is changing…
As you all know, DCUC has been actively defending the industry’s tax exemption amidst a concerning amendment proposed in the 2025 National Defense Authorization Act (NDAA). This effort involves numerous…
Bitcoin Bitcoin-1%and crypto prices have moved sharply lower since early June, wiping $300 billion from the combined crypto market (even as the market braces fora $4 trillion "watershed moment"). The…
The financial services sector is no stranger to change. In today’s market, competition is fierce, technology is rapidly evolving and member expectations are changing daily.You must now do more and…
Credit unions are contending with an onslaught of regulatory changes, America’s Credit Unions Chief Advocacy Officer Carrie Hunt toldPunchbowlin aninterview over the weekend. Hunt noted that—while banks are subject to…
Changing your name is one of the biggest decisions you can make. A new name will stick with the organization for years to come and significantly impact its success. So,…
The failure of Credit Unions is not a sudden occurrence, but rather a gradual process that starts from the top down. Why aren’t leaders who are ineffective or complacent held…
The National Credit Union Administration placed 1stChoice Credit Union of Atlanta into conservatorship on Friday. The action was taken in consultation with the Georgia Department of Banking and Finance. The…
The primary strategic goal for most banking organizations is supposed to be meeting customer needs and wants. By and large, banks and credit unions say they differ from each other…