Tech Time: Why one rail shouldn’t rule them all
In the current economic climate, having access to funds in real time is more important than ever, both for consumers and businesses. Credit unions are taking note, as nearly 30%…
In the current economic climate, having access to funds in real time is more important than ever, both for consumers and businesses. Credit unions are taking note, as nearly 30%…
Whether you’re in favor or against digital assets, they’re here to stay. While cryptocurrency may be the first thing that comes to mind, that only scratches the surface of how…
The IRS has always treated IRA (and qualified plan) spouse beneficiaries quite generously. But thenew RMD rulesmay make executing certain options more complicated. These two spouse beneficiary changes have drawn…
“Let’s also say that change is neither good nor bad. It simply is. It can be greeted with terror or joy: a tantrum that says, ‘I want it the way…
A home equity line of credit (HELOC) is a popular way to pay for home improvements, major repairs or other big expenses. More than 1 in 10 U.S. consumers plan…
Taking out any student loan is a big financial decision. If you’ve exhausted the amount of federal student loans you’re eligible for, you may be considering additional, private loans to…
Marketing lessons are everywhere. Take parenting, for example. My wife’s sister, LeeAnn, and her daughter were in town for a brief visit last week. They stayed with us for a…
In a recent article, I shared a couple ofnightmare sales and service experiences. Both of these examples were true stories that the Lodestar team personally experienced. Even though those bad…
Those outside of the United States may not recognize the quote usually attributed to the baseball player Yogi Berra. Usually, this saying appears in the sports context to articulate the…
CUNA’s election tracking website has been updated to reflect races featuring credit union supporters for the Nov. 8 mid-term elections. The Credit Union Legislative Action Council—CUNA’s federal political action committee—have…
NAFCU Senior Counsel for Research and Policy Andrew Morriswrote to the NCUAto offer recommendations on the agency’sproposed ruleestablishing a 72-hour period for credit unions to provide notice of a reportable…
Finding potential candidates to serve on the board of directors is an ongoing challenge for many credit unions. Being proactive in your approach will help bring diverse perspectives and fresh…
Credit union contact centers can authenticate members by verifying what they know, what they have, and who they are. Multi-factor authentication includes verifying each of these. Verification can be done…
Your members are worried about their financial well-being—and who can blame them? This past year alone, COVID continued to wreak havoc, inflation reached a four-decade high[1], and recession has been…
An accident, a critical illness, or an extended hospital stay are unexpected events that can turn your world upside down. Thankfully, when that happens, your medical insurance can kick in…
Crypto used to be the counterculture currency of choice. Giving participants an alternative to the centralized monetary systems of nations, cryptocurrency allowed those in the know a way to transact…
I spent 12 years leading sales teams and developing sales representatives at Disney. The main focus of my role was talent development. Since Disney is an organization with vast resources,…
The Credit Union Rock Stars program celebrates a decade, naming 25 credit union professionals and directors as recipients of this prestigious designation in 2022. Credit Union Rock Stars—selected from peer…
On Thursday, NAFCU joined the American Bankers Association, the Consumer Bankers Association, the Credit Union National Association, the Electronic Payments Coalition, and the Independent Community Bankers of America in aletterto…
Achieving your mission is not possible without the right leadership. As leaders, you can lay out a compelling vision and foster a culture that encourages and motivates people to action.…
With the advancement of digital technology and influx of places people store their money and information, there have never been more ways for fraudsters to attack. Credit unions must adapt…
Our field-of-membership modernization push hit another milestone this week with the Senate introduction of the Expanding Financial Access for Underserved Communities Act. Thanks to Sen. Alex Padilla, D-Calif., and the…
Card-based payments have been evolving for as long as they’ve been around. This past decade alone has seen a groundswell of new payment methods and form factors, from digital wallets…
Heartland Credit Union Charitable Foundation’s Executive Director, Andrea Robinson Fuentes, was frustrated. As the philanthropic arm of a multi-state league, her organization had a remit to improve the lives of…