There’s more than one road to leadership in the finance world, andStacy Armijo— Chief Experience Officer atAmplify Credit Union— has leveraged every leg of her unconventional journey to forge a…
Social media is a riddle wrapped in a mystery inside an enigma for many financial institution leaders. It’s elusive, slippery and vitally important to your success…like a skittish eel hoarding…
Most credit unions have a set of brand guidelines that include dos and don’ts for their color palettes, logos, images, graphics, and copy. But do guidelines like these truly capture…
As you enter adulthood and start earning your own money, you've likely realized that you need a better place to stash your cash than your old piggy bank or under…
In 2023, debit cards were the top payment method for 57% of consumers according toForbes. The popularity of debit cards presents an opportunity for credit unions to build member loyalty…
Given the merger of the two largestcredit union trade associations, and the merger of the two largest credit union payment system providers, the credit union industry as a whole is…
The COVID-19 pandemic forced you to make significant changes instantly. This created new challenges for credit unions while worsening current challenges. Now, much of what we did to stay safe…
America’s Credit Unions President/CEO Jim Nussle and several members of the association’s Advocacy Team met Tuesday with NCUA Vice Chairman Kyle Hauptman and Board Member Tanya Otsuka to advocate for…
The S&P 500 climbed to a record high close on Tuesday as investors digested a mixed bag of early quarterly results and awaited a slew of additional reports from Tesla…
Ten days after being sworn in on January 8th as the 25th NCUA Board Member, Tanya Otsuka attended her first National Credit Union Administration board meeting. The meeting, which wasopen…
One of the most common questions I get is, ‘how much should we spend on marketing?’ If I had the magic answer to that, my bum would be sitting on…
To compete effectively for members’ wallet share, credit unions must focus on increasing engagement and forging deeper connections. The formula for success starts with understanding your members’ needs, winning their…
The S&P 500closed at a record high on Monday, its second straight record close after Friday saw the index break a two-year streak without a record high. And stock market…
NCUA issued aLetter to Credit UnionsMonday outlining the agency’s supervisory priorities for 2024: credit risk, liquidity risk, consumer financial protection, information security, and interest rate risk. These represent the “areas…
In the dynamic landscape of the modern workplace, employers are increasingly recognizing the importance of employee well-being as a crucial factor in fostering a healthy and productive work environment. One…
Are banks about to become tech giants? The financial world is witnessing a fascinating dance between two transformative technologies: artificial intelligence (AI) and cryptocurrency. While both hold immense potential to…
In the Chinese tradition, an animal with distinct characteristics represents each year. Different lucky and unlucky factors tie to each animal, and people born in an animal’s year inherit the…
At least 60 credit unions were knocked out of commission by ransomware attacks late last year, all associated with one third-party service provider.Almost 100,000 credit union memberswere unable to access…
For some time, Cornerstone has been talking about the “smarter bank,” focusing on how our clients must use new skills, knowledge, technology and information to complete the long and tough…
The operating fees that federal credit unions pay to the National Credit Union Administration will increase about 16.4% this year, agency board Chairman Todd Harper wrote last week. “The increase…
This week, the Senate is in session on Capitol Hillwhile House members work in their home districts. America’s Credit Unions continues to advocate for industry priorities with lawmakers and regulators,…
Credit unions are committed to the financial well-being of their members and communities. As your voice in Washington, we recognize that you face many challenges as you work to achieve…
In our post-pandemic world, lots of people want to work from home. Credit union members who don’t have a traditional job that allows them the flexibility of remote or hybrid…
Managers are now challenged to effectively manage staff remotely. The cadence of when employees must be “in the office” versus working remotely varies from credit union to credit union and…