By now, it’s well documented that the last few years have drastically changed the way businesses and consumers interact. Credit unions and member relationships are no exception. The recent digital…
Engage 2023 was full steam ahead on day two to offer credit union professionals a wealth of insights and networking opportunities. The day was filled with engaging sessions, expert-led discussions,…
Join Cathie Mahon, President & CEO of Inclusiv, and Creighton Blackwell, Chief Community and Public Affairs Officer at Coastal Credit Union, for a discussion about the Environmental Protection Agency’s Greenhouse…
Introducing new technology to your Credit Union can feel like trying to launch a spaceship with a rubber band. But what if we told you there's a secret weapon—a cheat…
With more than 20 years of leadership experience in the non-profit and ministry space, Darius brings a unique missional perspective to his current role as CEO at Red Rocks Credit…
As more women rise to executive positions within the credit union industry, an interesting dichotomy is coming into view. In the pursuit of financial health for millions, too many servant…
The National Association of Federally-Insured Credit Unions (NAFCU) annual conference, Engage 2023, kicked off with a day filled with insightful sessions, networking opportunities, and thought-provoking discussions with a backdrop of…
The big box interchange bill would create costly new regulations and make consumers' financial data vulnerable, League of Southeastern Credit Unions and Affiliates President Samantha BeelerwroteinThe Florida Standard.The League also…
NAFCU yesterday announced its 2023-2024 board of directors as the association started Engage 2023: NAFCU’s Annual Conference by holding its member-only Annual Business Meeting. “Our board is comprised of accomplished…
Credit unions have long been known for prioritizing a member–first approach—friendliness, accessibility and the well-being of their members. This model, which places a premium on relationships, means that in many…
In today's rapidly evolving financial landscape, businesses are constantly seeking innovative solutions to streamline their operations and improve customer experiences. One solution that has gained significant traction is faster payments.…
Credit scores determine where people live, where their kids go to school, what they drive and even where they work. Couple that with the fact that nearly half of minority…
Artificial Intelligence (AI) and Machine Learning (ML) technologies continue to expand in their applications, uses, and benefits for credit unions. Because of this maturity and expanded adoption rate, AI/ML is…
From starting as a teller to turning around multiple credit unions, Pat has extensive experience across almost all functions at a credit union. Get firsthand insights and lessons from him…
Everyone tells themselves lies. These lies hold us back. Having the strength to push forward with truths is essential. Today, I'm joined by Amber Harsin. Amber is the CEO at…
CUNA wouldstrongly opposeany rulemaking/regulatory activity in the area of climate-related financial risk beyond the request for information issued by NCUA, CUNA wrote to the agency Monday. CUNA’s comments were sent…
Hundreds of credit union leaders and industry professionals are traveling to Long Beach, Calif., to join NAFCU for the premier credit union event of the year:Engage 2023: NAFCU’s Annual Conference.…
Like a lot of things in life, governance challenges seem to come in threes. There was the year that we had three clients struggling with their representative boards. Last summer,…
As inflation spiked over the last two years, almost half of Americans have taken to relying more oncredit cardsto make ends meet. Asurveyof 1,000 U.S. adults conducted by consumer website…
Welcome to the ultimate guide on how to keep your rockstar employees happy and engaged in this crazy competitive job market. We all know that losing your top talent can…
I recently had the pleasure of presenting some pretty impressive numbers to the marketing strategist team about our client credit union social media marketing. A few things that stood out…
MembersOwn Credit Union’s Buy Local, Spend Local program is designed to increase the support of local businesses while increasing the usage of the credit union’s debit cards. Tune in to…
Remember the movie ‘The Internship?’ Vince Vaughn and Owen Wilson play two salesmen who are the victims of layoffs. They’re out of touch and have zero digital chops, yet they…
The Consumer Financial Protection Bureau (CFPB)releasedtwo separate reports on June 21stdocumenting access issues and consumer finance issues in the southern states of the United States. The CFPB writes that the…