Be deliberate, not desperate, with your marketing
“We’re in a recession—we’ve got to cut marketing!” “Since our income is down we need to cut our expenses. So let’s start with marketing.” “We’re going to pause our marketing…
“We’re in a recession—we’ve got to cut marketing!” “Since our income is down we need to cut our expenses. So let’s start with marketing.” “We’re going to pause our marketing…
COVID-19 has impacted lives all around the world, causing uncertainty in many parts of life. While we all continue to navigate this unprecedented situation, we want to assure you that…
On Oct.15credit unions worldwide will be celebrating International Credit Union Day (ICU Day). Celebrated for the first time in 1948, this annual event raises global awareness for the credit union…
Earlier this month, the NCUA Board approved an interim final rule to make conforming amendments to capital adequacy rules consistent with the CARES Act. Under the rule, paycheck protection program…
In these uncertain times, CUES and credit unions have a new thing in common. We have more staff members working more hours remotely than ever before. CUES has a long…
There’s no getting around it—these are scary and stressful times. As we stay at home watching a daily litany of news surrounding the impact of COVID-19, it’s hard not to…
The COVID-19 pandemic has pushed analytics teams out of their cubicles and onto the front lines as they identify for their credit unions which members need help the most and…
For today’s credit union members, waiting for a replacement credit or debit card to physically arrive in the mail can be a major inconvenience. Whether due to lost or stolen…
Hey guess what? Stuff — a very precise word, as you know — has indeed changed. This is without question breaking news, no doubt worthy of chyron placement. Leaders know…
Whenever crises emerge, scams seem to follow, because while criminals can be strategic, they are also opportunistic. Since COVID-19 (Coronavirus) has caused a great deal of uncertainty and panic, fraudsters…
Despite difficulties presented by the coronavirus disease (COVID-19) pandemic and accessing the Paycheck Protection Program (PPP), credit unions remain financial first responders for their members and businesses, CUNA President/CEO Jim…
Members of NAFCU's Regulatory Affairs Team Monday discussed with the Treasury Department credit union concerns regarding a number of issues, including the Small Business Administration's (SBA) Paycheck Protection Program (PPP),…
It is not lost on me that my regular access to boards and CEOs is an unusual privilege. Beyond unusual, really. And credit unions in the U.S. have been more…
UW Credit Union, Madison, Wis., has partnered with former Wisconsin Badgers Football running back and NFL draft pick Jonathan Taylor to raise money for coronavirus (COVID-19) relief efforts. The $3.5…
It has been a little over a month since the Federal Reserve changed the reserve requirements for transaction accounts. At the time, many credit unions asked what the reserve requirement…
The prospect of returning to work after stay-at-home orders lift can be daunting, and the question we’re asked the most is “How can I make my workplace safe for employees?”…
Imagine you drive 15 miles to work every morning, to a job that demands you be on time, every time. You have two freeway options: one with a speed limit…
71% of companies run two or more A/B tests a month. And when you look at the benefits, it’s not hard to see why that number is so high. While…
Enticed by the ease and convenience of eCommerce, consumers have been moving their purchase activity online for years. This trend has only accelerated during the COVID-19 pandemic, as workplace closures…
One month ago, the executive team at the University of Kentucky Federal Credit Union($978.3M, Lexington, KY) took stock of the changes occurring within its local community. The credit union, which…
CUNA has re-launched CreditUnionsVote.com leading up to this year’s elections with the latest information on changes to primaries and voting by mail/absentee ballot due to the coronavirus disease (COVID-19) pandemic.…
The Federal Reserve Friday issued an interim final rule to amend Regulation D and remove the six-per-month transaction limit on transferring between savings and checking accounts. NAFCU has long recommended…
During the month of April, the economic effects of the COVID-19 pandemic continued to intensify as the number of known cases rose rapidly and states increased restrictions to flatten the…
The impact of COVID-19 has brought with it the need for credit unions to adapt quickly and effectively to a set of new realities. Member behavior has shifted—mobile banking interactions…