Tips for managing (and securing) work from home
Working at home is a new fact of life for millions of Americans. The initial frenzy of moving work from offices to homes is over. Barking dogs are now frequent…
Syndicated
New free CUNA webinar on Economic Impact Payments
CUNA announced today the availability of a free webinar for all CUNA-member credit unions, What You Need to Know about Economic Impact Payments webinar. This 58-minute recorded webinar provides compliance…
How is coronavirus affecting CUs?
As NAFCU continues to advocate for credit unions' needs in the wake of the coronavirus pandemic, the association encourages members to participate in the Economic & CU Monitor survey to…
Lending Perspectives: Five loan and leadership lessons from COVID-19
Sitting down at my computer at the end of another long day, I find comfort and stress relief thinking about what our credit union has achieved in the last six…
Just (don’t) say no during COVID disruptions
NO! It’s one of the first words we learn as children. And for most of us, it’s a word we regularly use as we grow older. In professional settings, “No”…
How empathy defines us
Lately I’ve been giving a lot of thought to ‘empathy’ and my capacity for it. As the impact and consequences of COVID-19 are being felt around the globe, many of…
Benefits of prepaid cards for members in challenging times
From coping with social distancing guidelines to the increasing unemployment rate and newly surfacing fraud scams, the coronavirus pandemic is greatly impacting financial security and stability for many. In this…
Six ways to protect member data in a remote workplace (that don’t require IT support)
Even as branch locations close and all but a few credit union employees migrate to a home officeor other remote workplace, the industry continues to help people through one of…
Make a big impact: Support small
Supporting small businesses makes a bigger impact than you may realize. When you buy a cup of coffee from the corner coffee shop, you’re helping to create a gathering place…
Senate votes to approve $310B in additional PPP funds
The Senate voted Tuesday to approve an additional $310 billion in funds for the Paycheck Protection Program (PPP), re-funding the program after it ran out of funds last week. The…
NAFCU Annual Conference canceled
As cases of coronavirus continue to rise and uncertainty remains, NAFCU has canceled its 53rd Annual Conference and Solutions Expo, scheduled to take place June 23-26 in Vancouver, Canada. NAFCU's…
Using disruption for good
For any business, the threat of industry disruption can loom large on the minds of those in charge. What’s the next big thing? Will we be ready? How will we…
IT – It’s your time down here
We all remember The Goonies. (If you don’t, stop reading and go and watch it immediately, trust me, it’s what you need right now and I know you have time.)…
Stimulus checks are coming: Three ways to support your members
When the Treasury Department made the announcement last week that federal stimulus relief checks would begin rolling out to millions of Americans, credit unions and banks reported unprecedentedly high volumes…
Social media specialists share strategies and principles
Social media is taking some of the sting out of social distancing. It’s also helping savvy credit union marketers double down on member service in this time of great need.…
How can you make permanent the current increase in digital banking use?
A recentWilliam Mills/Harris Pollasked 1,043 U.S. adults, “During social distancing, how much more or less likely are you to leverage digital banking and digital payments?” Not surprisingly, most people said…
Why the member experience matters more than ever
You’ve heard it before, member experience matters. But has that experience changed? Your members are now empowered to reach you by any method, making it harder than ever to provide…
Compliance, BSA 101, audits lead new CUNA compliance eSchool
CUNA announced its new Introduction to Compliance eSchool, which will takeplace for three Monday sessions April 27-May 11, 2020. “Staying current on ever-evolving rules and regulations is challenging even for…
Bipartisan MBL relief bill introduced in House
Rep. Brad Sherman, D-Calif., officially introduced legislation Friday that would provide a three-year exemption from the credit union member business lending (MBL) cap for loans made to small businesses as…
Credit union members want 3 things during COVID-19 crisis
Gallup recently initiated a study among its Credit Union Consortium participants -- representative of 3.2 million credit union members across the U.S. -- to better understand how members have been…
Lawsuit alleges Wells Fargo unfairly shuffled Paycheck Protection Program applications
A California-based company filed a class-action lawsuit against Wells Fargo citing unfairactions against some small businessesseeking government-sponsored coronavirus relief under the Paycheck Protection Program. In March, the Treasury Department announced…
Get the most out of your credit union’s business continuity plan
By now, every aspect of our personal and professional life has been impacted by COVID-19 in more ways than we can count. This pandemic has changed how we all live,…
Do I have to send a periodic statement?
Welcome to my inaugural blogpost as a Regulatory Compliance Counsel for NAFCU! I joined NAFCU last month and managed to work in the office for 4 whole days before being…
Members will turn to their CUs – Here’s how you can come through
Someone recently asked me what the difference is between credit unions and banks. Instead of giving the technical answer, I just said, “Banks have customers, credit unions have members.” During…