Contactless payments at a tipping point?
A pandemic of global proportions may be pushing contactless card adoption to new heights, and soon. The Futurist Groupthink firm has just issued a report on survey findings that the…
A pandemic of global proportions may be pushing contactless card adoption to new heights, and soon. The Futurist Groupthink firm has just issued a report on survey findings that the…
Helen S. Delin, CEO of NAS JRB Credit Union in the New Orleans, Louisiana metro area, has a simple yet profound message during the ongoing coronavirus pandemic: “We’re not going…
During times of crisis we often find ourselves pulled toward making the safest decisions we can to maintain our preferred status quo. In the case of COVID-19 this definitely holds…
The coronavirus (COVID-19) pandemic has wreaked havoc on our daily lives and devastated the U.S. economy in a very short amount of time. However, we do see a light at…
CUNA’s continued outreach and engagement with credit unions and other stakeholders resulted in a letter to Consumer Financial Protection Bureau (CFPB) Director Kathy Kraninger Wednesday detailing additional policy recommendations to…
"Fraudsters will take advantage of any opportunity to steal your money, personal information, or both. Right now, they are using the uncertainty surrounding the COVID-19 pandemic to further their efforts,"…
I’m writing this article from my walk-in closet during the second week of working from home during the COVID-19 pandemic. Right now it’s the quietest place in my house as…
Spring is credit union election and annual meeting seasonboth in the U.S. and Canada. With government mandated social distancing measures being put into place around the globe due to the…
In part oneof this series, I talked about defending the enterprise by strengthening the human firewall.In part two, I’ll focus on patching vulnerable systems. Let’s take a look at some…
Give me an example of drama in your workplace, and I bet there’s a 90% chance we can trace that issue back to poor communication—or lack of communication entirely. Last…
COVID-19 is having a dramatic impact on our lives, businesses, and the banking industry worldwide. As our local communities and the financial institutions that serve them respond to the shock…
Consumers fearful of direct contact with everything from snail mail to drive-thru receipts are just one example of why credit unions need to pay attention to disintermediation. That’s the term…
The Treasury and Small Business Administration (SBA) released a frequently asked questions document on Paycheck Protection Program (PPP) loans, updated as of April 6. The PPP is a new loan…
As credit unions seek ways to support members impacted by the coronavirus, including through the Small Business Administration's (SBA) new paycheck protection program, NAFCU remains steadfast in its commitment to…
Last month, credit unions around the country, along with other businesses of all types and sizes, found themselves suddenly faced with a crisis that would upend “business as usual” and…
CO-OP Financial Services has released a think piece on the need for credit unions to continue to be the "compassionate banking alternative" to big banks by delivering the financial support…
One key aspect of the Coronavirus Aid, Relief, and Economic Security Act (CARES Act) is the Paycheck Protection Program (PPP), generated many questions last week as credit unions worked to…
COVID-19 has had an unimaginable impact on nearly every aspect of daily life for consumers and businesses alike around the world. Currently, the disease shows no sign of slowing down,…
There’s no sugar coating the fact that things are about to get real for credit union lenders. As an untold number of members ask their credit unions to follow through…
Self-careis any activity that we do deliberately to takecareof our mental, emotional and physical health. Although it's a simple concept in theory, it's something we very often overlook in our…
Among the resources available at the CUNA/American Association of Credit Union Leagues (AACUL) COVID-19 Response Page are several to assist with business continuity from Quantivate, CUNA’s partner for the Credit…
With 701,000 jobs lost in March, NAFCU Chief Economist and Vice President of Research Curt Long said that, as forecasts worsen, "credit unions should be prepared for a bumpy and…
Let me be clear here; this article is not about crisis strategy, which involves contingency planning and business continuity planning for dealing with identified crises as they arise. It is…
The coronavirus (COVID-19) pandemic has left human resources professionals trying to figure out ways to deploy a remote workforce and keep these workers engaged while still making sure they’re paid,…