The Consumer Financial Protection Bureau (CFPB) announced last week it intends to establish a new category of materials that are similar to previous compliance materials but will now be designated…
In response to a letter from the Independent Community Bankers of America and persistent attacks by bankers, NAFCU President and CEO Dan Berger wrote to lawmakers in the House and…
Several years ago, there were reports about how Target uses predictive analytics to identify customers who are pregnant and then markets to them accordingly. A New York Timesarticleincluded the story…
NCUA’s new proposed rule related to credit union acquisitions of banks should not impact the future of these deals, says Michael Bell, who emphasizes it’s time to “put on paper”…
Consolidated Community Credit Union($252.4M, Portland, OR) is an accomplished mortgage lender that is now taking on its local housing crunch by helping renters, too. Consolidated has partnered with theNorthwest Credit…
Editor’s note: The following is a letter from Scott Earl, president and CEO of the Mountain West Credit Union Association, in response to an article published in American Banker. As…
According to a Weather Channel report, several schools in the U.S., and in some cases entire districts, have canceled classes this week due to a high percentage of students sick…
The design of a financial institution branch or workplace doesn’t happen in a vacuum, it’s a fundamentally collaborative process. Or at least we believe it should be. Surprise or disagreement…
In response to the NCUA's decision to extend the 18 percent loan interest rate ceiling until Sept. 10, 2021, NAFCU President and CEO Dan Berger urged NCUA Board Chairman Rodney…
The role of board administrators and corporate secretaries has never been more complex or time-consuming. Beyond managing board meeting schedules and board communication, board governance specialists must monitor and adapt…
CUNA has announced the finalists for the 2020 Credit Union Hero of the Year award, sponsored by Symitar. Voting is open to select one of these individuals as the 2020…
Nearly every credit union in the country is striving to be members’ primary financial institution. But one startup CU here has no interest in being a PFI. Instead, the brand…
Building and leading a team that perfectly exemplifies your financial institution’s mission, vision, and values starts with defining your mission, vision, and values. These components are critical for any business…
Choosing a financial institution — whether abank or credit union— isn't just about finding a place to keep your money. It's about an ongoing relationship. Since how your wealth grows…
Federal authorities have a consumer warning for shoppers. Hidden skimming devices (commonly thought to be attached to gas station pumps and ATMs) have gone high-tech. “It’s hard to put really…
In December, I testified before the House Financial Services Committee in my capacity as a financial industry regulator. During questioning, severalcommittee members noted the trend, recently reported in the media,…
InPart 1, we discussed the basic structure of the Dark Web and described what a day in the life of a cybercriminal looks like. In this episode, we're diving even…
I've written before about the importance of knowing your limits. As the head of an organization, we need to be aware of how our company is running, but that doesn't…
A growing number of fintechs and banking startups in the U.S. and other countries is targeting Generation Z, and even reaching into the younger Generation Alpha, children born after 2006.…
Members of the World Council Young Credit Union Professionals (WYCUP) program are in the middle of a week-long immersion trip designed to foster the creation of a toolkit that can…
The Federal Open Market Committee (FOMC), at the close of its first policy-setting meeting of 2020, maintained rates at the current range of 1.5 percent to 1.75 percent. NAFCU Chief…
Petitioning delinquent debtors for payment is a tough business, but many credit unions see that as a last resort and look for friendly ways to help a struggling member. “Remediation…
Two years ago, opportunity for the FinTech community was abound with the arrival of Open Banking. And while the initial uptake was slow to materialise, we are now finally realising…
Attracting a younger demographic can be challenging, especially with the competition of online-only financial institutions and fintechs. Do you feel like you have a good understanding of what it takes…